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After installing Macintosh Snow Leopard 10.6.2, printer will not print. (331 Views)
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Student
optimissus
Posts: 2
Registered: ‎03-28-2012
Message 1 of 4 (331 Views)

After installing Macintosh Snow Leopard 10.6.2, printer will not print.

Mac OS X Snow Leopard  10.6.2    Today I installed 10.6.2 after using 10.5.8 for two years.

My printer is:  HP Officejet Pro 8500 Wireless A909g     It has always worked perfectly.

After installing the 10.6.2 software,  I could not print anything!  I chose "print" from the file

menu.  I then added the number of copies I wanted from the drop-down box;  then clicked

on "Print."  A message box immediately appeared saying, "Error while printing."

 

I reinstalled my printer software,  hoping this would help.  It did not!  I still receive the same

message.  Please help!!!!  I have a home business,  and need to print throughout the day.

 

Thank you,  anyone!!!!!

 

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Tutor
AngelAmerikano
Posts: 13
Registered: ‎05-26-2009
Message 2 of 4 (327 Views)

Re: After installing Macintosh Snow Leopard 10.6.2, printer will not print.

Hi optimissus,

 

First of all uninstall the printer again from Applications/Hewlett-Packard/HP Uninstaller.

Then reboot Mac.

Download from this link:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74801-1&cc=us&dlc=en&lc=en&...

Install the software and reboot Mac.

Finally test the multifunction.

 

I hope you find it helps.

 

Greetings.

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Student
optimissus
Posts: 2
Registered: ‎03-28-2012
Message 3 of 4 (311 Views)

Re: After installing Macintosh Snow Leopard 10.6.2, printer will not print.

Dear AngelAmerikano:

Your instructions worked perfectly  for me.  :smileylol:

I am very impressed with your knowledge;  and cannot

thank you enough for your help!!!  You truly ARE an

angel.  You have saved me from mountains of

stress.  Please continue to be there for people like

me who can't get along w/o my computer,  but have

absolutely no technical skills to draw from.

Sincerely,  optimissus    :smileyembarrassed:)

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Tutor
AngelAmerikano
Posts: 13
Registered: ‎05-26-2009
Message 4 of 4 (296 Views)

Re: After installing Macintosh Snow Leopard 10.6.2, printer will not print.

Dear optimissus,

 

I'm very happy to know that my steps solve your issue. Please click on the Kudos star to help other to find the right answer.

 

Thanks a lot.

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