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Hi,
Doenload and install the Full HP Printer Drivers 2.8 package from Apple:
http://support.apple.com/downloads/DL907/en_US/HPP
Once completing the installation, enter System Preferences > Print & Scan.
Click the Plus sign and add the listed printer.
Regards,
Shlomi
If my post resolved your problem, please mark it as as Accepted Solution
Let's try repairing the disk permissions to avoid any installation issues:
Step one: Repair the Printing System of the Mac OS X:
*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
On the Apple menu, click System Preferences .
On the View menu, click Print & Fax . The Print & Fax dialog box opens.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.
Step two: Repair the active partition disk permissions:
1. Open the the Applications folder.
2. Go to the Utilities folder.
3. Double-click on Disk Utility.
4. Select the hard drive containing the boot volume.
5. Go to the First Aid tab and select Repair Disk Permissions.
Note: This process may take several minutes depending on the Mac and amount of permissions that need to be repaired. The Progress Log will indicate when the process has been completed.
Step three: Reinstall the HP Printer Drivers
Install the HP Printer Drivers again, then add the printer..
I believe now it will add the Print Queue as expected.
Please let me know of any problem,
Shlomi
If my post resolved your problem, please mark it as as Accepted Solution
Hi,
I am sorry to hear you still facing some issues.
As i can understand, even after Repeating the Disk Permissions the driver does not get installed by completing the installation once again, please correct me otherwise.
Do you have a single harddisk partition on your Mac?
(While clicking Go > Computer, can you see only one harddisk or more than one?)
If you see more that one boot partition, please click the Apple Icon, then click About This Mac.
Click More Info, than click System Report.
From the left pane, click the software section title
On the right pane you will see the Boot Name listed.
Make sure this is the boot name you selected during the HP Printer Drivers installation and while repairing the Disk Permissions, otherwise repeat those steps.
If there is no change, i would suggest you to temporary create a new Administrator user account, install the package from the new user account and try adding the printer. Per your details it seems to me more likely as any permission issue preventing the drivers installation.
You may create a new user as following:
Enter System Preferences > Accounts
Click the Plus sign to add a new account (You may have to click the lock icon first to modify the settings)
Set the New Account as Administrator and provide any temporary name.
Once the account been created, click the Apple icon, then click Log Out and select the newly created user.
You may access the printer drivers download (Assuming it been downloaded to the Downloads folder) by clicking the Go menu, then click Computer.
Select your partition and then enter the Users folder.
Enter the original user folder, than enter the Download folder and launch the HP Printer Drivers 2.8 package installation.
Try adding the printer within the new account and check for any change.
If you were able to add the printer on the new user, log off and try adding it on the original user as well..
If you still get the same results, I would suggest you to contact Apple Support as it seems like a permission problem within the Mac OS.
Please let me know of any change,
Shlomi
If my post resolved your problem, please mark it as as Accepted Solution
drush4th,
Just use the following steps.
