C4580 connecting to Virgin Media Superhub help - how do I do it please?

[octopub]

I'm on a mac. The printer was fine until virgin gave me a superhub. I was on a netgear router before. Now it says printer is off line.

[PrintDoc]

Yes, you will have to re-install the printer using the HP software.  Download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.

[octopub]

I have tried this but it says connect the printer via usb but the superhub does not have a usb port.

[PrintDoc]

Oh, during the printer setup, you need to connect the USB cable between your computer and your printer.  It is only a temporary connection so that the computer can communicate network settings (network name and password) to the printer.

[octopub]

This is what my steps are...

Connect printer to mac via usb

Turn on printer

Open Finder & Navigate to Applications/Hewlett-Packard/Device Utilities/HP Setup Assistant

Double click HP Setup Assistant to run it

Select my device & click continue

The next screen says The selected device is compatible with wireless networks. If you want to configure the device check the box before continuing

I check the box & continue

It is at this point I get the message  To configure the network settings of the selected device, please connect it temporarily via USB. The device can be disconnected from the USB once the network settings are transferred.

I am stuck at this point - really hope you can help.

[PrintDoc]

Yup, do not connect the USB cable until the software asks you to do so.  The way you are doing it will install a USB instance of the printer.

[octopub]

The thing is tho, when I run the setup assistant it says "if youe device is not connected to the computer, connect it now & make sure it is turned on"

I tried it without connecting to the computer selecting wireless network, but it says my device is not supported by my installer.

[PrintDoc · Accepted solution]

Oh, are you using the CD that came with the printer?  Don't do that - it is ancient.

Download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.

[octopub]

I wansn't using the CD, running the setup assistant listed with Applications - I'll download this though & give it a go. I am right thinking I need to use HP_Installer_Photosmart_Full_Group01_10.3.dmg I am on Snow Leppard

[octopub]

the download worked!! Thanks