Cannot print anymore. HP photosmart B110, Mac OS X 10.5.8

[Hanneke]

I was able to print on this printer from my computer en scan from my printer to my computer, but suddenly this doesn't work anymore. I uninstalled the printer en tried to install again, but it is not able to complete.

I get the following message:

The networkconfiguration has been downloaded to the printer. If you want to continue with the configuration of the printer in the network, your Mac needs to have access to the printer. Make sure that your Mac has access to the network "name of network" and try again.

(In Dutch) De netwerkconfiguratie is gedownload naar het apparaat. Als u wilt doorgaan met het configureren van het apparaat in het netwerk, moet uw Mac toegang hebben tot het apparaat. Zorg dat uw Mac toegang heeft tot het netwerk: "SpeedTouchA01686" en probeer het opnieuw.

So it says that the Mac has no access to the network? The internet? But my Mac is connected to the internet, so why doesn't it work?

Can anyone please help!

Hanneke

[MBJustice]

It sounds like the B110 and your Mac are not configured to be on the same network, this typically happens what the wireless passphrase used wasn't entered correctly.  Have you printed a Network configuration page from the B110?  It may give you an indication of the issue.  You may need to reset the B110 network settings and run the setup assistant again.

[Hanneke]

The page I have printed only states that everything is oke between the printer and the internetnetwork, but it seems that the problem is in the communication between the printer and my computer.
I had this before when I first installed the printer, but after trying multiple times it suddenly worked, now it suddenly stopped working but can't get it to work again.

[MBJustice]

Hi,

What is the status of the wireless connection on your Printer, and the wireless signal strength?  You should see that on the network configuration page.

Also, what type of wireless security do you have on your network?  How many other wireless networks to you see when you click on the airport icon on your Mac?  Make sure that the wireless networks names (SSID) match exactly on your Mac and the B110.

[Hanneke]

everything on the networkconfiguration page is oke. Network security through a password. I see about 15 other networks, but both my Mac and my printer are connected to my own network.
It keeps failing after the configuration step, so as soon as you have to take out the USB connection to further install.
I saw this on the internet, but I don't understand it (static IP?), maybe you do understand it and that this can help me? http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Photosmart-B110-doesn-t-work-with-Mac/m-p/...

[SeanS]

Here is how you can setup a static IP address for your printer:

1. Refer to the network configuration page or the wireless network test report that you printed in Step one, and locate the IP address of the HP product.
2. Open a new Internet browser window, and type the IP address of the HP product in the browser's address bar, and then press Enter . A web page displays, showing the internal settings of the HP product.
3. Click the Networking tab, click the Wireless tab, and then click the IPv4 tab. (Your menu path might be slightly different, depending on your HP product model.) A new settings page displays.
4. On the page that displays, make the following changes:
   1. Set a Manual IP : Your wireless router automatically sets an IP address within a specific range (called the DHCP range). If you know what the DHCP range is, set an IP address in which the last set of numbers is outside that range, but no higher than 254. Keep the first three sets of numbers the same. If you do not know the DHCP range, select a fairly high IP address, like 250 (again, for the last set of numbers). To learn about your router's DHCP range, contact your Internet Service Provider (ISP) or wireless router manufacturer.
   2. Set subnet address : Use 255.255.255.0, unless you know that it is different, in which case you should use that number.
   3. Set the gateway address and the first DNS : Enter your router's IP (can be found on the network configuration page or the wireless network test report).
      

      NOTE:Leave the second DNS field blank.
5. Click Apply . The screen will not refresh. If you changed the HP product's IP address from what you typed into your Internet browser, you will have to type in the new IP address to access the HP product. If you did not change the HP product's IP address, wait 30 seconds after clicking Apply, and then click the Refresh button in your browser.
6. Print another network configuration page (or wireless network test report) from the control panel on your HP product to verify that the product's IP address is what you assigned.
7. Turn off the wireless router. If the wireless router does not have a power button, disconnect the power cord on the router to turn it off.
8. Press the Power button ( ) on the HP product to turn it off.
9. Turn the wireless router back on. If the wireless router does not have a power button, reconnect the power cord to the router to turn it on.
10. Press the Power button ( ) on the HP product to turn it on again.

Hope this helps!!

-Sean

[Hanneke · Accepted solution]

Thanks! It didn't exactly work as you suggested. I did try your steps, but already failed at step 2, because I couldn't get a page displaying my HP settings. But your steps 7-10 gave me new ideas to try. In the end all I had to do was turn off my wireless router, turn of printer, turn on router and turn on printer. After that the installationprogramme of the printer was able to perform the configuration step.

As simple as that, but very frustrating!

Hanneke