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Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600 (2238 Views)
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Student
billcc
Posts: 3
Registered: ‎04-08-2012
Message 1 of 8 (2,255 Views)
Accepted Solution

Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

The online system will not recognise my network folder name when I try and set up a Scan to Network Folder. The product is an Officejet 8600 and iMac running OSX 10.7 Lion.. Any ideas?

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Regents Professor
ShlomiL
Posts: 6,951
Registered: ‎01-03-2011
Message 2 of 8 (2,252 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

Hi,

Please make sure to update the latest firmware for your printer.

Do to SMB protocol changes of Lion OS X the function was broken and resolved by the latest FW update version CLP1CN1150CR.

 

You may find the exact steps to update the firmware below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02919168&cc=us&dlc=en&lc=en&product=4323659&tmp...

 

Please let me know of any change,

Shlomi

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Student
billcc
Posts: 3
Registered: ‎04-08-2012
Message 3 of 8 (2,244 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

I have updated the firmware. The problem is that the EWS does not recognise the pathh of the folder. It ssems it is looking for a windows style folder location rather than a mac style. I have even copied the folder name from the iMac but the EWS will not accept it. What on earth am I doing wrong?

Thanks

Bill

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Regents Professor
ShlomiL
Posts: 6,951
Registered: ‎01-03-2011
Message 4 of 8 (2,242 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

Hi Bill,

Please make sure to use the IP address rathert han Bonjour hostname:

 

Locate the Mac IP address (you may find it by opening System Preferences > Network.

Check the IP Address within the Wi-Fi or Ethernet connection.

 

Than provide the printer the shared path by using

\\[MACIPADDRESS]\[SHAREDFOLDER]

(e.g. \\10.0.0.1\scan as example)

 

Additionally, make sure SMB sharing is enabled within the Sharing settings:

Enter System Preferences > Sharing.

Enter the File Sharing settings.

Click the Settings button.

Verify the Share files and folders using SMB (Windows) option is checked.

 

Last, verify the folder appear within the shared folder column and the user have write permissions assigned.

 

For any further issue, it may help if you can post the settings provided on your Mac and those you has set within the EWS page as well.,

Shlomi

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Student
billcc
Posts: 3
Registered: ‎04-08-2012
Message 5 of 8 (2,238 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

Brilliant, Thank you very much for the help. Regards
Bill
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Student
AndrewW
Posts: 1
Registered: ‎08-21-2012
Message 6 of 8 (1,666 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

I used the instructions above, but it still does not work for me. I have a M575 and I am trying to connect it to a Mac Server running 10.7. It asks for a windows domain when looking for a username/password. It gives me a generic error of: "The operation failed. Please verify your configuration and try again."

I have verified everything I can think of, but it is still not allowing me to connect. 

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Student
Timothy_STL
Posts: 1
Registered: ‎11-07-2012
Message 7 of 8 (1,147 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

Great solution! Thsnk you very much. I almost returned my OfficeJet Plus 8600 because I could not register a network folder for scanning. Your solution did the trick. I like this printer and I'm learning more about it everyday. Thanks for the help.

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Student
py32
Posts: 1
Registered: ‎03-12-2013
Message 8 of 8 (614 Views)

Re: Cannot set up a Scan to network folder in OSX 10.7 Lion from officejet 8600

Shlomi, thank you so much!  I've been trying to figure out the scan to network folder setup for a day and your post finally made it come together.  Thanks again!  I really appreciate it.

 

ps... i would've market it as a accepted solution, except it wasn't obvious how to do that.  

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