This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Cannot update firmware CP1525nw with mac 10.7.3 The firmware update utility will not work. (169 Views)
Reply
Honor Student
pensacola
Posts: 5
Registered: ‎12-09-2010
Message 1 of 2 (169 Views)

Cannot update firmware CP1525nw with mac 10.7.3 The firmware update utility will not work.

I have downloaded the latest firmware 

CP1520_Series_FW_Update-20111215.dmg
It will not run.  I can print wirelessly, but cannot use eprint.  Eprint was working fine until 2 days ago.  Have turned off everything and restarted everything.  Ideas?
Please use plain text.
Regents Professor
ShlomiL
Posts: 6,935
Registered: ‎01-03-2011
Message 2 of 2 (133 Views)

Re: Cannot update firmware CP1525nw with mac 10.7.3 The firmware update utility will not work.

Hi,

If I'm not wrong, the firmware updater will not launch automatically.

 

Please go to your desktop, you should see an HP Firmware Updated label there.. Double click it and you should see a new window.

 

If you cannot find it You should also see an Firmware Updater tool as part of the software. Enter Applications > Hewlett-Packard > Device Utilities and you should see a Firmware Update icon inside that folder.

 

Please let me know if you were able to run the tool or not.

For any issue please also clarify if you installed the HP Full Feature Software for Lion from the HP site.

 

Regards,

Shlomi

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
Please use plain text.