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03-11-2012 08:25 PM
I get dozens of "Genuine HP ink cartridges successfully installed" messages a day. My print utility (version 5.2.4) however does not have "applications" on the menu bar, only devices, edit, view, and window. How can I get to the message center and turn those suckers off? I have an iMac running 10.7.3 and a HP OfficeJet Pro 8600 with the latest driver and firmware.
03-13-2012 12:23 PM
Thanks for the post. With this one, I might suggest the following (Good Luck!):
Regarding Ink alerts and other messages that reoccur after hitting OK on the pop up. I have learned that in some products you need to actually go into the Message Center and acknowledge the messages there in order for the pop ups to stop. Simply hitting OK on the pop up does not terminate the alert. You can Ctrl-Click and highlight all of the messages and acknowledge en masse in the Message Center. Please make sure that we are acknowledging the ink alerts and such IN the message center. There is also the option of turning the messages off altogether. Go to HP utility, should be in the dock or in the Hewlett Packard folder in applications. In there you have an option for message center, in there you can go to settings in the top right, and then uncheck the boxes for displaying alerts. Enjoy!
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03-13-2012 01:42 PM