HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Defective HP Utility? No Message Center (275 Views)
Reply
Reply
Topic Options
P3n3l0p Student
Student
P3n3l0p
Posts: 4
Registered: ‎03-10-2012
Message 1 of 3 (275 Views)
Report Inappropriate Content

Defective HP Utility? No Message Center

‎03-11-2012 08:25 PM

I get dozens of "Genuine HP ink cartridges successfully installed" messages a day. My print utility  (version 5.2.4) however does not have "applications" on the menu bar, only devices, edit, view, and window. How can I get to the message center and turn those suckers off? I have an iMac running 10.7.3 and a HP OfficeJet Pro 8600 with the latest driver and firmware.

0
Reply
0
Please use plain text.
 
HP
HP
stix4
Posts: 1,247
Registered: ‎04-25-2011
Message 2 of 3 (237 Views)
Report Inappropriate Content

Re: Defective HP Utility? No Message Center

‎03-13-2012 12:23 PM

Hello,

Thanks for the post.  With this one, I might suggest the following (Good Luck!):

 

Regarding Ink alerts and other messages that reoccur after hitting OK on the pop up.  I have learned that in some products you need to actually go into the Message Center and acknowledge the messages there in order for the pop ups to stop.  Simply hitting OK on the pop up does not terminate the alert.  You can Ctrl-Click and highlight all of the messages and acknowledge en masse in the Message Center.  Please make sure that we are acknowledging the ink alerts and such IN the message center.  There is also the option of turning the messages off altogether. Go to HP utility, should be in the dock or in the Hewlett Packard folder in applications. In there you have an option for message center, in there you can go to settings in the top right, and then uncheck the boxes for displaying alerts.  Enjoy!

I work for HP but my posts and replies are my own....Thank you!

*Say thanks by clicking the *Kudos!* which is on the left*

*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*

0
Reply
0
Please use plain text.
 
P3n3l0p Student
Student
P3n3l0p
Posts: 4
Registered: ‎03-10-2012
Message 3 of 3 (236 Views)
Report Inappropriate Content

Re: Defective HP Utility? No Message Center

‎03-13-2012 01:42 PM

There IS no message center! There is no "Applications" on the menu bar of the HP utility. I have managed to close all the popup windows en mass by quitting the process (HP Alerts) in the activities monitor, but I don't really know yet whether i have solved the problem.
0
Reply
0
Please use plain text.