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Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC (135 Views)
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greeneyeddi
Posts: 4
Registered: ‎04-16-2012
Message 1 of 7 (140 Views)

Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

Hi!

  When I attempt to print to my Deskjet 460 (which is connected to my network wirelessly) from Outlook 2011 for MAC on my Macbook  Pro (running Lion) although the document appears fine in print preview the printer clips the top and right side edges off during printing.  I have tried using the print dialogue and marking the "shrink the document to the paper size" option but the clipping remains unchanged.  Not sure what to try, or do, next and any help would be much appreciated as I need to print from Outlook 2011 for MAC regularly in order to produce printed copies of email receipts for my business!

           

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PrintDoc
Posts: 18,899
Registered: ‎08-19-2009
Message 2 of 7 (135 Views)

Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

You are not alone.  Read this from MS: http://support.microsoft.com/kb/2409305

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greeneyeddi
Posts: 4
Registered: ‎04-16-2012
Message 3 of 7 (127 Views)

Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

Yep--I saw that KB article and tried everything in it--to no avail.  Thanks though!

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PrintDoc
Posts: 18,899
Registered: ‎08-19-2009
Message 4 of 7 (125 Views)

Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

Why aren't you using the Apple Mail app?  It works reliably and integrates with the rest of your Mac much better than Outlook.

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greeneyeddi
Posts: 4
Registered: ‎04-16-2012
Message 5 of 7 (120 Views)

Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

  Too much stored info already in Outlook from years of use for business---just not up for transferring everything over. :smileyhappy:  Also, use quickbooks and last time I checked could only email invoices via outlook/oulook express.

      

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PrintDoc
Posts: 18,899
Registered: ‎08-19-2009
Message 6 of 7 (119 Views)

Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

I have used "O to M" software to transfer Outlook to Mac Mail and it works very well.  I mail invoices from QuickBooks 2011 for Mac to Mac Mail all of the time.  Works great.  FYI.

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greeneyeddi
Posts: 4
Registered: ‎04-16-2012
Message 7 of 7 (108 Views)

Re: Deskjet 460 cuts of edges of page when printing from Outlook 2011 for MAC

  I run Quickbooks for Windows---started using it long before switching to the MAC platform and have kept using it via Parallels even since switching to MAC.  Thanks for the info though--switching everything over to MAC may be something to consider if the Office for MAC team can't/chooses not to solve the email clipping issue when printing! :smileyhappy:

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