Door Open. Close print cartridge access door (1716 Views)
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Student
cyhawaii
Posts: 1
Member Since: ‎04-10-2011
Message 1 of 6 (1,716 Views)

Door Open. Close print cartridge access door

I had a message to change my left cartridge....my color cartridge. As I lifted the access door, I did hear a click and was unable to open the door fully so that it would stay open.  So, I held the door open while I changed the color cartridge.  After closing the door, I kept getting the Door Open. Close print cartridge access door.  I tried pressing OK, Cancel, and Off (but the light stayed on)  I ended up pulling out the electrical cord for 10 seconds but I am still getting that error message.  Help! and thank  you in advance.

Grad Student
yellstr
Posts: 225
Member Since: ‎04-14-2010
Message 2 of 6 (1,678 Views)

Re: Door Open. Close print cartridge access door

Hi

 

What's the device model?

Student
andy91101
Posts: 1
Member Since: ‎04-11-2011
Message 3 of 6 (1,668 Views)

Re: Door Open. Close print cartridge access door

I don't know how to close the HP officejet J6480 printer cartridge access door.

Pls help

Thanks

Honor Student
samedwiam
Posts: 2
Member Since: ‎10-02-2011
Message 4 of 6 (1,289 Views)

Re: Door Open. Close print cartridge access door

10 2 2011  Did you ever find how to stop the message????   I am having same problem and have tried to reset, etc

with no luck.....

Samedwiam

Intern
pmhaseeb2010
Posts: 88
Member Since: ‎06-14-2011
Message 5 of 6 (1,272 Views)

Re: Door Open. Close print cartridge access door

pls tell me printer model
tecnical support for hp printing
Honor Student
becuzisaidso
Posts: 2
Member Since: ‎04-03-2012
Message 6 of 6 (1,021 Views)

Re: Door Open. Close print cartridge access door

same problem with officejet 4500 wireless.

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