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Re: ENVY 100 and OS 10.7.1 (290 Views)
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Student
RMKlein
Posts: 2
Registered: ‎09-10-2011
Message 1 of 12 (385 Views)
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ENVY 100 and OS 10.7.1

HI All

 

I have installed all updates for HP envy 100 and connected to internet /wirelessly for printing and scanning from Mac OS 10.7.1 successfully.  However when trying to scan from the scanner touch screen, with destination of "Computer" selected none of the Mac's show up as connected (all connected computers in the list are empty). Is there a way to force the Printer/Scanner to "find" the computer?  


I can scan wirelessly from the mac via the app on the desktop but not from the scanner touch screen.  Any ideas would be greatly appreciated.

 

Thanks

RMK 

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Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 2 of 12 (357 Views)

Re: ENVY 100 and OS 10.7.1

Yup, this is expected behavior.  Scanning to Macs is not supported, only to PCs.  Sorry.

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Student
RMKlein
Posts: 2
Registered: ‎09-10-2011
Message 3 of 12 (351 Views)

Re: ENVY 100 and OS 10.7.1

Thanks. The documentation with the device( envy100) however indicates that the software default is preset for Mac's curious it appears to have been described as functional and designed to be - any thoughts?
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Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 4 of 12 (348 Views)

Re: ENVY 100 and OS 10.7.1

No, sorry, I have not read the manual, but I don't know of a modern HP printer that scans TO a Mac.

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Regents Professor
ShlomiL
Posts: 6,935
Registered: ‎01-03-2011
Message 5 of 12 (339 Views)

Re: ENVY 100 and OS 10.7.1

Hi,

Scanning to Mac from the printer control panel is supported, however require a full feature software solution, which is not yet available for Mac OS 10.7.

As soon as it will be released on HP site, you will be able to install it and configure the scanning from the printer Control Panel.

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Student
kjopos
Posts: 2
Registered: ‎09-21-2011
Message 6 of 12 (297 Views)

Re: ENVY 100 and OS 10.7.1

I cannot scan from my ENVY 100 and i am running OS 10.7.1.......i downloaded the driver for OS 10.7 and my system did not want to open and run it. It said it the disk was not recognized.

 

Help please? Is there a link our update for 10.7.1 so that i can scan from my printer?

 

Thanks.

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Regents Professor
ShlomiL
Posts: 6,935
Registered: ‎01-03-2011
Message 7 of 12 (293 Views)

Re: ENVY 100 and OS 10.7.1

Try downloading and installing the driver from the link below, then check the scanning:

http://ftp.hp.com/pub/softlib/software12/COL40170/mp-97934-1/HP_Lion_Ink_SW_v12.13.19.dmg

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Student
kjopos
Posts: 2
Registered: ‎09-21-2011
Message 8 of 12 (292 Views)

Re: ENVY 100 and OS 10.7.1

Thank youuuuuuuuu :smileyhappy:  It worked.

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Regents Professor
ShlomiL
Posts: 6,935
Registered: ‎01-03-2011
Message 9 of 12 (290 Views)

Re: ENVY 100 and OS 10.7.1

Great to hear that!

Make sure to mark the solution so others will be able to easily locate it as well :smileywink:

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Student
wiebke
Posts: 2
Registered: ‎07-20-2012
Message 10 of 12 (112 Views)

Re: ENVY 100 and OS 10.7.1

we have a wireless connection to our printer. I can scan and print out put somehow I cannot redirect the scan on the touchscreen to the computer. How do I make the printer find my computer??

I used to go via launch pad , click on the printer and click on scan - somehow we have a new lion and this function dissapeared.

 

Can someone please help me solve this.

 

Thanks so much.

 

Wiebke

 

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