- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- Mac Print / Scan
- >
- Re: ENVY 100 and OS 10.7.1
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-10-2011 08:16 AM
HI All
I have installed all updates for HP envy 100 and connected to internet /wirelessly for printing and scanning from Mac OS 10.7.1 successfully. However when trying to scan from the scanner touch screen, with destination of "Computer" selected none of the Mac's show up as connected (all connected computers in the list are empty). Is there a way to force the Printer/Scanner to "find" the computer?
I can scan wirelessly from the mac via the app on the desktop but not from the scanner touch screen. Any ideas would be greatly appreciated.
Thanks
RMK
Solved! Go to Solution.
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-10-2011 03:13 PM
Yup, this is expected behavior. Scanning to Macs is not supported, only to PCs. Sorry.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-10-2011 04:04 PM
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-10-2011 05:23 PM
No, sorry, I have not read the manual, but I don't know of a modern HP printer that scans TO a Mac.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-10-2011 11:54 PM
Hi,
Scanning to Mac from the printer control panel is supported, however require a full feature software solution, which is not yet available for Mac OS 10.7.
As soon as it will be released on HP site, you will be able to install it and configure the scanning from the printer Control Panel.
If my post resolved your problem, please mark it as as Accepted Solution
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-21-2011 05:47 PM
I cannot scan from my ENVY 100 and i am running OS 10.7.1.......i downloaded the driver for OS 10.7 and my system did not want to open and run it. It said it the disk was not recognized.
Help please? Is there a link our update for 10.7.1 so that i can scan from my printer?
Thanks.
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-21-2011 11:42 PM
Try downloading and installing the driver from the link below, then check the scanning:
http://ftp.hp.com/pub/softlib/software12/COL40170/
If my post resolved your problem, please mark it as as Accepted Solution
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-22-2011 12:17 AM
Thank youuuuuuuuu
It worked.
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
09-22-2011 12:47 AM
Great to hear that!
Make sure to mark the solution so others will be able to easily locate it as well ![]()
If my post resolved your problem, please mark it as as Accepted Solution
Re: ENVY 100 and OS 10.7.1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
07-20-2012 08:23 AM
we have a wireless connection to our printer. I can scan and print out put somehow I cannot redirect the scan on the touchscreen to the computer. How do I make the printer find my computer??
I used to go via launch pad , click on the printer and click on scan - somehow we have a new lion and this function dissapeared.
Can someone please help me solve this.
Thanks so much.
Wiebke
