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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi PITA1018,

 

Thank you for replying. Since all the steps in the document have been completed, and the error message is still appearing on the printer this would indicate that there is a failure with the printer.

 

I would suggest contacting HP at 1-800-474-6836 as they may have some options available for replacement with a discounted cost.

 

Thank you.

I worked on behalf of HP
HP Recommended

Hei!

I have problems with my HP Potoshot 6510. will not writhe i blach.

Error code: 0xc19a0013. Sorry for my bad englisch.

 

HP Recommended

Ink system failure is the message I am getting.  The printing makes the sound of printing, but does not actually print anything on the paper.

HP Recommended

THANKS, IT IS WORKING AGAIN!

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