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Lschlesinger
Posts: 1
Member Since: ‎12-19-2013
Message 1 of 2 (130 Views)

Error message when trying to save a scanned photo on a MAC with Maveric

I am trying to save a scanned photo (Photosmart C7280) and I am getting this message:

An error has occurred saving the file because it could not be written to.  Check the properties for the file to make sure it is not read-only.

I'm not sure what to do as this has never happened before.  Instructions would be helpful.

Lisa

HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 2 of 2 (96 Views)

Re: Error message when trying to save a scanned photo on a MAC with Maveric

Hi Lschlesinger,

 

I understand you are getting an error message while trying to scan from your Photosmart c7280 and Mac 10.9. Here is a document that could help resolve this.

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c04028214&lc=en&product=3204785&tmp...

 

Hope this is helpful.

 

Thanks.

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Mrs.Tenter
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