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HP All In One C7280 (51 Views)
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pjvwv Student
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pjvwv
Posts: 2
Registered: ‎04-19-2012
Message 1 of 4 (51 Views)
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HP All In One C7280

‎04-19-2012 04:51 AM

I have a Mac computer with os x Lion.  I just installed an update to Adobe Reader.  The printer seems to be stuck. I can't even get the printer to shut down.  

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Master's Graduate Master's Graduate
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Registered: ‎09-02-2009
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Re: HP All In One C7280

‎04-19-2012 06:58 AM

There is not a lot to work with in your post.  How is the printer attached?  USB, Wireless?  Pushing the power buttong has no effect?  Give us some more details please and we'll try to help.

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Please mark the post that solves your problem as "Accepted Solution"

I am employed by HP.
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pjvwv Student
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Re: HP All In One C7280

‎04-19-2012 09:20 AM

Thank you for your reply.  The printer is wirelessand earlier this morning, about 5 hours ago, I switched off the power button on the printer and now it is still saying, "**bleep**ting down".  I do have one color ink that is empty but I left the cartridge in so as not to confuse the printer.  The cancel button does nothing and the photo menu button, the power button and the 802.11g wireless button are lit up.

 

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Re: HP All In One C7280

‎04-19-2012 09:24 AM

It's locked up.  Just unplug the printer from power.  Let it sit for about 30 seconds and than plug it back in.  If it does it again, it may be protesting about the ink issue. 

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

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