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HP C4580 scan button not working with Snow Leopard (4557 Views)
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Top Student
burdell1
Posts: 17
Registered: ‎09-24-2009
Message 1 of 28 (4,557 Views)

HP C4580 scan button not working with Snow Leopard

Ever since I upgraded to Snow Leopard, the scan button no longer works. I know it has to do with Snow Leopard (especially since HP said so on their site) however, do you think HP will come out with a fix for it? or has anyone found a work around? i just bought this printer/scanner a few months ago and will be quite upset if this functionality no longer works....
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Top Student
burdell1
Posts: 17
Registered: ‎09-24-2009
Message 2 of 28 (4,431 Views)

Re: HP C4580 scan button not working with Snow Leopard

anyone from HP have a response to this? 
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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 3 of 28 (4,426 Views)

Re: HP C4580 scan button not working with Snow Leopard

Yeah, the scan button on the printer is not working yet, but you can scan from Preview or Image Capture.
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Top Student
burdell1
Posts: 17
Registered: ‎09-24-2009
Message 4 of 28 (4,420 Views)

Re: HP C4580 scan button not working with Snow Leopard

Thanks for the response. So does this mean they are working on a fix so the button will work with Snow Leopard?
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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 5 of 28 (4,407 Views)

Re: HP C4580 scan button not working with Snow Leopard

That is what I have heard but actually only from members on this forum.
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Master's Graduate
MBJustice
Posts: 568
Registered: ‎09-02-2009
Message 6 of 28 (4,394 Views)

Re: HP C4580 scan button not working with Snow Leopard

Hi,

 

Download and install the C4580 HP 10.6 software here   You'll have HP Scan and that should enable the front panel scan button.  

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Please mark the post that solves your problem as "Accepted Solution"

I am employed by HP.
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Student
skywhoosh
Posts: 1
Registered: ‎10-22-2009
Message 7 of 28 (4,166 Views)

Re: HP C4580 scan button not working with Snow Leopard

Where is the 'preview' or 'image capture' to be found to enable scanning?
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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 8 of 28 (4,154 Views)

Re: HP C4580 scan button not working with Snow Leopard


skywhoosh wrote:
Where is the 'preview' or 'image capture' to be found to enable scanning?
 Applications folder.

 

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Top Student
burdell1
Posts: 17
Registered: ‎09-24-2009
Message 9 of 28 (4,089 Views)

Re: HP C4580 scan button not working with Snow Leopard

Thanks for the info! However is there a way to link the scanner button to the scan software instead of it scanning it straight to preview when the scan button is pressed?
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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 10 of 28 (4,083 Views)

Re: HP C4580 scan button not working with Snow Leopard

I recommend to not use the Scan button, but start Scans using Preview or Image Capture (I prefer Image Capture).
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