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11-22-2011 01:39 AM
Occassionally my printer would dorp off and I'd reinstall it but now nothing will bring it back now it's stopped working with Lion (it did work for a while).
It doesn't find its name - I can only find the printer using its IP address. It say the printer is busy and idle and cannot open view the Supply Levels. BUT if I open the Utility then ther eit does see the current supply levels (well it seems to). I click print a Configuration Page and it say 'please resolve the error' but nothing tells me what the error is.
I'm using the latest OSX update and there are no HP/printer updates appearing in Software Update.
Any ideas please?
01-19-2012 12:49 PM
Similar problem with OfficeJet 6480c . . .
-- Printer works fine when connected by USB
-- No updates available from Software Update
-- When I try to add the printer wirelessly I'm told it's not supported
-- I can add the printer using USB, but I can't complete the network setup because I'm told my computer is not connected to the wireless network. I'm never given an option of choosing Bonjour. I've restarted the printer & the network and the computer.