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ahorsfield
Posts: 1
Member Since: ‎11-29-2010
Message 1 of 2 (4,387 Views)

HP Deskjet 2050 J510 Series Idle

[ Edited ]

I have a HP Deskjet 2050 J510 Series connected to my Macbook by a USB, however the printer will not print. If I try to print a document it is sent to the printer queue but does not print. The message reads 'sending print data but does not progress. The printer is also idle.

 

I have followed all the steps (restarting, removing cables, removing printer, etc.) on the HP support website but it has not solved the problem. Any ideas on how to solve this issue? It is very irritating as I have only had the printer for a matter of weeks and it has been very problematic. 

 

Thanks.

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 2 (4,359 Views)

Re: HP Deskjet 2050 J510 Series Idle

Let's reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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