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Re: HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"! (703 Views)
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Top Student
L2_DJ
Posts: 10
Registered: ‎05-31-2011
Message 1 of 6 (1,443 Views)

HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"!

[ Edited ]

I've updated my HP Envy 100 from the printer and it still isn't discoverable wirelessly.

 

So I tried downloading this:

 

http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/Envy-100-D410a-install-problem-on-Mac-OSX-10-...

 

Installation complete, but HP Envy 100 still isn't discoverable wirelessly. Than I tried downloading this:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-1&cc=us&dlc=en&lc=en&... 

 

I get to "Setup" and it says "Wireless Network Configuration" > checked the box "Configure your device for a wireless network" > Continue > says "Confirm Wireless Settings" (shows Wireless Network Name and Communication Mode: Infrastructure) > bubbled in "Yes, keep these settings" > Continue > says "Configuration Complete" (shows IP address, Address Mode, Subnet Mask, Default Gateway, and Host Name) and on the bottom of the box it says "Important: Please disconnect the USB cable connected to your device now." so I disconnect USB cable and the "Important" notice disappears > Continue > And than it says

 

"Device Not Found on Network

 

The wireless network settings were successfully downloaded to your device. However, your Mac was unable to locate the device onthe network.

 

Please make sure that:

 

- Your Mac is connected to a wired or wireless network that has access to your device. (Yes, I am)

 

- Your device is connected to the wireless network "2WIRE051". (Yes, I am)

 

Click "Retry" to attempt to connect again using the current settings. Click "Go Back" to enter different settings."

 

I click Retry and and the "Device Not Found on Network" box comes up again.

 

Please help! I've been trying to get this to work for 4+ hours! I'll give you kudos!!!

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Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 2 of 6 (1,396 Views)

Re: HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"!

OK, I suspect your 2wire router may be the problem, here.

 

Cycle power on the router and try again.

 

If that does not work, let me know about the router setup.  If it is using WEP are you willing to change it to something secure (WEP can be broken in about 10 minutes)?

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I am employed by HP
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Student
CasaLaVentana
Posts: 2
Registered: ‎04-28-2012
Message 3 of 6 (704 Views)

Re: HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"!

I am trying to set up the wireless on my new HP Envy 100 with my Mac OS X 10.7 Lion and get this message repeatedly:

 

The device could not access the wireless network "INFINITUM0cc1". Please make sure your Wireless Access point is working correctly and is in range of your device, or choose another network.

 

All is working correctly and I am within the range of the modem and I have been working for hours trying to get this to connect. 

 

Could it be that HP and INFINITUM are not compatible?  If they are, what other things should I consider.  I am hooked up with a USB port and I even have plugged into ethernet and nothing...

 

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Student
CasaLaVentana
Posts: 2
Registered: ‎04-28-2012
Message 4 of 6 (704 Views)

Re: HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"!

I am having the same problem with an INFINITUM service and modem.  Very frustrating.  Could it be that HP is not compatible with INFINITUM?

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Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 5 of 6 (703 Views)

Re: HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"!

If INFINITUM is a router supplied by your ISP, it is likely the culprit.  Most ISP-supplied routers are not very good and often have non-standard networking protocols.

 

Try to restart the router by pulling its power plug just before trying to install the printer.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
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Teacher
JustinNS
Posts: 109
Registered: ‎02-22-2012
Message 6 of 6 (670 Views)

Re: HP Envy 100 Mac OS X 10.7 Lion "Device Not Found on Network"!

Hi

 

As you are facing the issue Device not Found in Network, it means there is some connectivity between Printer and Router


Please  Connect printer to Mac via USB able and Make sure that you have HP Setup Assistant window open

 

Pefrom the below step

 

Turn OFF the printer First

Then turn OFF the Router

Wait for 2 seconds

Turn ON the Router first

Then turn ON the Printer

 

Then click on Continue in HP Setup Assistant window

Select Printer ilsted as USB under kind

Select Configure wireless

Select your Home network Name

Enter your WEP or password of your Network Name

Then cilck on Continue

once configuration is done

You will get the prompt to disconnect printer USB cable from Mac

Disconnect it and then cilck on Continue

Please let me know if you face the Same

Regards
Justin
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