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Re: HP Laset Jet P2015dn & Mac OS 10.8 GM - Manual Feed tray issues (127 Views)
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Student
jimmy4300
Posts: 2
Registered: ‎07-11-2012
Message 1 of 4 (174 Views)

HP Laset Jet P2015dn & Mac OS 10.8 GM - Manual Feed tray issues

In Mac OS 10.8 paper placed in the Manual Feed try is not recognized.  With a sheet of paper in the Manual Feed tray, paper will be pulled from the Paper tray, not from the Manual Feed tray.  The printer is working fine in Mac OS 10.7.4.  I have Apple HP printer drivers V2.9 installed.

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Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 2 of 4 (160 Views)

Re: HP Laset Jet P2015dn & Mac OS 10.8 GM - Manual Feed tray issues

Hey jimmy,

With OSX 10.8 GM being a developer version of the OS you may experience inconsistencies with some features, and some features may not work until a full release is made and there are drivers that are designed for this specific product.

There may be a bug report or developer board made available on the Apple forums. Have you tried posting this question there? It may provide a better solution for now.
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

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Student
jimmy4300
Posts: 2
Registered: ‎07-11-2012
Message 3 of 4 (139 Views)

Re: HP Laset Jet P2015dn & Mac OS 10.8 GM - Manual Feed tray issues

This release is a Golden Master, so things should work pretty much as they would in the final release.  I have solved the problem, however.  If  switch from ethernet to USB, the manual feed tray is recognized again.  Not the optimum solution, but one that I will be forced to use for now.  BTW, I contacted both HPs telephone support and eMail support.  In a word, they were both horrible, really beyond horrible.  Their responses will make me rethink any future purchases of HP products.  I have been using HP printers since Apple stopped making the ImageWriter.  Yes, I had the first HP DeskWriter when it sold for $750.00.  I have recommended HP to all my clients and, of course, my wife has a color DeskWriter.   

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Associate Professor
Daniel_L
Posts: 1,792
Registered: ‎11-28-2011
Message 4 of 4 (127 Views)

Re: HP Laset Jet P2015dn & Mac OS 10.8 GM - Manual Feed tray issues

I appreciate your response jimmy,

This should help other users if they run into the same issue!
Help the community by marking this post as a solution if it solved your issue!.

If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal. :smileyhappy:

Please use plain text.