HP OfficeJet 4500 and MAC OSX 10.6.8 installation problem

[roccogalati]

I've recently bought a HP OfficeJet 4500 and I'm having problems with the Macintosh installation.

I'm on Intel Mac OS X 10.6.8 and I connected the printer to my iMac by using the USB cable.

The CD included with the printer is not readable, so I had to download the driver (OJ4500vG510a-f_Mac.dmg) from the HP website.

When I run the installer, the application is not able to recognize the device so no model is displayed in the list; then, I choose to continue the installation without specifying the model but when I have to do the configuration the installer is not able to find the correct device and so the setup procedure fails.

What I want is to use the printer wireless, so I think I should perform the configuration procedure and to specify that I want to use the Wi-Fi connection but I never reach this step because installer fails before.

I have to say that I successfully installed this printer on Windows XP and Windows 7 by downloading the drivers from the HP website and installing them without problems, but I'm not able to do the same thing with my Mac.

Can you help me, please?

What I have to do to get my printer work with my mac?

[PrintDoc]

First, if you indeed have the 510a model, then it is not wireless.  It will connect to a router via an Ethernet cable, though.

If you successfully installed it on an XP and Windows 7 machine, then it should already be on th network and you really do not have to install the priner.

What router are you using?  What sub-model of printer is it (is it a 510a)?

[ShlomiL]

Hi,

I got the impression you are using the wrong software for your printer.

In order to get aligned, there are 3 sub models of the 4500 series:

1. HP Officejet 4500 Desktop (G510a) - Provide USB connectivity only. - The driver posted above intended for this model.
2. HP Officejet 4500 (G510g) - provide USB and Wired ethernet network connection
3. HP Officejet 4500 Wireless (G510n) - Provide USB and Wireless network connection,

As you mentioned the printer connected to the network, therefore I doubt if the correct driver has been used.

Above you may find a direct download link for both of the models

Simply click the model which identical to the one listed on the front of the printer,

Regards,

Shlomi

[roccogalati]

My printer support Wi-Fi connection and, however, the problem was not the wireless connection but the missing model name during the installation procedure.

In the meanwhile, I solved by configuring the printer for Wi-Fi connection from another computer with Windows installed; now, I'm able to use the printer even from my imac.

Thanks to all, anyway