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Marksan
Posts: 11
Member Since: ‎04-21-2012
Message 1 of 2 (160 Views)

HP Officejet j6480 will not print via USB.

It prints via wireless and I can scan and print a test page, but can't print normally.

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ShlomiL
Posts: 10,616
Member Since: ‎01-03-2011
Message 2 of 2 (154 Views)

Re: HP Officejet j6480 will not print via USB.

Hi,

Please make sure the used USB is no loner than 1.8m lengh and directly connected to a free port of the Mac.

make sure not to use ay USB hub or extention and also try plugging the cable to another port of the Mac.

 

If you have an iMac, also make sure not to plug the cable into the Mac keyboard which is not powered, but only to the ports at the back of the Mac.

 

If the same persists, I would recommend you to try replacing the USB and check for any change.

 

Regards,

Shlomi

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