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12-02-2008 08:29 AM
Aaaarrrgghhhhh, I feel like pulling my hair out! I have the above mentioned all in one HP device and since upgrading to leopard i'm having countless problems scanning. I'm using the latest HP driver (ver 9.7.1) but the HP Photosmart Studio keeps crashing when trying to scan. I have sometimes been able to resolve the issue by uninstalling all the drivers and reinstalling them again which majority of the time results in everything being ok for a few days or weeks. However today i'm encountering the same problem so i've reinstalled the drivers again but this time it's still not working. I have a Macbook running Tiger and it used to work fine on that as a fail safe but when i press scan on the HP6180 it's not giving me a choice of device anymore either. For example it used to give me the option to either scan to Bert's Imac or Bert's MacBook. Somebody help me with this dratted problem, I'm desperately trying to scan some wedding material and it's driving me nuts!
12-22-2008 10:35 PM
01-27-2009 08:51 PM
03-28-2009 11:10 PM
06-23-2009 11:28 AM
I also have this printer and this problem that quite honestly I am uttely fed up with it (problem and the printer). I have two Macs, both with this problem and I am at least relieved that the COMMUNITY has a fix for this even if HP doesn't.
I also have a bunch of Windows PCs and can say that the drivers from HP are utter trash. They also have problems scaning to PDF. Between XP, Vista, WIN7 and OSX, only the XP build of the drivers has been even slightly reliable for multi page PDF scanning.
I have vowed because of this printer to never buy HP again. Now at least there is a multi function from Epson that has 6 inks and an autofeeder on my shopping list.
...I'll be reinstalling the drivers now...
07-07-2009 10:25 AM - edited 07-07-2009 10:49 AM
Thought I'd drop by and update on this issue...
I blocked the 1.1.1 HP Update. Unfortunately, today I want to scan again...guess what it doesn't work AGAIN - Are you listening HP?
I am now ensuring the printer has a DHCP reservation, reinstalling the drivers AGAIN! And I'll scan my papers (after an hour of screwing around AGAIN).
Hopefully, this will finally solve the problem...
HP. Pay Attention to this next part...Next time I need to buy some ink for this printer, I'm going to check the scan function. If it doesn't work, I'm going to buy this instead of ink.
07-07-2009 11:49 AM
OK...that's it, I've officially had enough.
After the reinstall, I managed to scan a total of 13 pages (4 individual documents). The fifth stopped half way through. It will get half way through again after I turn the printer off and on and that's it. Two hours later I haven't finished the supposedly straightforward task I started out to do.
Thanks HP...that's it...you lost a customer through lack of action and as far as I can tell poor software development.
Adieu, Tschoos, Aurevoir, Goodbye...
IT Consultant Ex HP Customer
09-22-2009 12:12 PM
It works for me when I go to the printer's IP address in safari (e.g. http://192.168.1.4 or whatever it is on your network)
There is a SCAN button which will bring a hi-res JPEG into your web browser, which you can save or copy/paste into another application. Colour/B&W options too.
Low tech but it works.