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Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:26 AM
Sweet. Sorry, I thought I had found all of the FW patches that didn't have Mac solutions. Try the patch and then let me know how it goes.
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I am employed by HP.
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:37 AM
not for Windows 7
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:45 AM
OK. Let me ask a Windows guy what's up. They may have a workaround for this.
Please mark the post that solves your problem as "Accepted Solution"
I am employed by HP.
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:47 AM
cool. I found a windows 7 service pack. installing it now
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:51 AM
Have you tried running it anyway? Have the printer set up with a USB with a basic driver in the Win 7 OS and run the FW update.
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I am employed by HP.
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:52 AM
yeah nothing happeneing. it would not let me install the update. said I did not have a registry key. not printing.
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 09:59 AM
Well, I am out of ideas. Let me try and get a Windows person over here to see if there is something they can do.
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I am employed by HP.
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 10:02 AM
ok. in the meantime i am reinstalling drivers and software on windows side. I will let you know
Re: HP Photosmart C4580, Mac OSX Lion
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04-19-2012 10:27 AM
still unresponsive on the mac. however, with my old plug out/plug in method I did get it to print after re installing every thing on the windows side.
Re: HP Photosmart C4580, Mac OSX Lion
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04-20-2012 02:20 AM
Hi,
Try following the steps below and check if that helps:
Save the firmware posted above on your desktop.
Right click the file and click Troubleshoot Compatibility problems.
Select the 2nd option to manually resolve the problem.
Select the first option (The program worked on previous Windows version) and click Next.
Select Windows XP SP3 from the list and click next.
Click 'Launch the Program' and follow the steps.
Shlomi
If my post resolved your problem, please mark it as as Accepted Solution
