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Re: HP Photosmart C4680 Scanning problems with Snow Leopard (312 Views)
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Honor Student
littlewing83
Posts: 7
Registered: ‎04-09-2012
Message 51 of 57 (320 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Okay, I did every thing you said, but when I open image capture it says, " failed to open a session on the device."

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Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 52 of 57 (315 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

DID you ever have the HP software on your Mac prior to upgrading to Snow Leopard?  If so how did you uninstall it?

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Honor Student
littlewing83
Posts: 7
Registered: ‎04-09-2012
Message 53 of 57 (312 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Yes and I uninstalled it by following the directions on this forum.

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Honor Student
littlewing83
Posts: 7
Registered: ‎04-09-2012
Message 54 of 57 (305 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

It isn't working. I've done everything you've said.

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Honor Student
littlewing83
Posts: 7
Registered: ‎04-09-2012
Message 55 of 57 (300 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

I still haven't received a reply. Does that mean you can't help out with my situation? If you can't, let me know so I can go buy a new printer. That isn't what I want to do, but I really need my scanner to be working. 

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Student
pkhusker
Posts: 1
Registered: ‎05-20-2012
Message 56 of 57 (237 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

It looks like HP didn't ever make a patch for the Snow Leopard OS, so the scanner doesn't work anymore. I'm going to go back to the previous Mac OS and start looking for a new (non HP) scanner.
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Student
85percent
Posts: 1
Registered: ‎06-14-2012
Message 57 of 57 (168 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

HP printers and scanners are garbage. I'm having the same issues. Can't scan on my mac with this piece of garbage HP scanner.. 

 

I'm going to leave this on my driveway and hope someone takes it. I would feel guilty selling it to someone. 

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