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Re: HP Photosmart C4680 Scanning problems with Snow Leopard (7766 Views)
Master's Graduate
MBJustice
Posts: 568
Registered: ‎09-02-2009
Message 21 of 57 (8,895 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

OK.  Just download the HP software from here  and install it.  Tha get your ability to scan from the front panel of the C4680 again.

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Honor Student
GastroMN
Posts: 5
Registered: ‎12-16-2009
Message 22 of 57 (8,870 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Works perfectly!  Thanks for your guidance.  

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Master's Graduate
MBJustice
Posts: 568
Registered: ‎09-02-2009
Message 23 of 57 (9,010 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Excellent!  If you could tag this as solution provided, it will help others find the solution quickly.. Thanks.

Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

I am employed by HP.
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Honor Student
cjb2m5
Posts: 8
Registered: ‎11-17-2009
Message 24 of 57 (9,007 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

my printer is back to working normally again

and i can scan!

 

thanks for the help

 

it is much appreciated

 

Corey

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Honor Student
GastroMN
Posts: 5
Registered: ‎12-16-2009
Message 25 of 57 (8,910 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

 
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Honor Student
Jobu-Sparks
Posts: 2
Registered: ‎02-02-2010
Message 26 of 57 (7,896 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Hello.  I have an HP Photosmart C5280 All-in-One Printer.

 

I found this string to be enormously informative.  I was having all of the same problems that you were helping with.  I did everything, and it all worked marvelously.  My only concern and point of this would be that I upgraded to Snow Leopard at the same time that I installed an AirPort Extreme.  I have been running the printer through the airport extreme all along and had all of the issues that were discussed here.  Once I connected the printer directly to the iMac, everything worked fine. But if I switch it back to the AirPort Extreme,  I can print... but no scan.

 

My question is this:  Should I use the AirPort Extreme for network printing capabilities and when I need to use the scanner just plug it into the iMac?  Is this a normal situation?  Why would the AirPort not support HP Scan Utilities?  Isn't it just a pass through portal?  The suggestion I read was to buy a printer that has wireless capabilities.  I REALLY do not want to buy ANOTHER printer.

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Student
maudebuttons
Posts: 1
Registered: ‎02-04-2010
Message 27 of 57 (7,782 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

I have the exact same scanning issues.  When I tried running the scrubber i can't get past the first step:

 

Go to Library/Applications/Hewlett Packard/ click on HP Uninstaller

 

When I click on HP Uninstaller folder, I see:

 

HPcleanup.scbr

RelaunchDM

 

Neither of those things will open... Can you help?

 

Thanks.

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Provost
PrintDoc
Posts: 18,881
Registered: ‎08-19-2009
Message 28 of 57 (7,766 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Do you realize that the USB port on an Airport will only support printing, not scanning?

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Honor Student
Jobu-Sparks
Posts: 2
Registered: ‎02-02-2010
Message 29 of 57 (7,760 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

I was not aware that Airport does not support scanning.  I guess that answers that.  I figure what I will have to do is unplug from the Airport and plug into the iMac when I want to scan.  Just have to make sure it is set up to accommodate both locations.

 

Thank you for the quick answer.  Everything else worked as far as using the scrubber and reinstalling everything else.  At least it is all figured out and I know what I have to do to use the scanner.

 

Maybe the next time I need a printer, I will make sure I get one that is wireless and networkable.

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Provost
PrintDoc
Posts: 18,881
Registered: ‎08-19-2009
Message 30 of 57 (7,743 Views)

Re: HP Photosmart C4680 Scanning problems with Snow Leopard

Airport supports scanning through its wireless or Ethernet connections, but not through the USB connection.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
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