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HP Photosmart C4780 Printer (359 Views)
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maryjane19 Student
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maryjane19
Posts: 1
Registered: ‎04-18-2012
Message 1 of 2 (359 Views)
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HP Photosmart C4780 Printer

‎04-18-2012 02:14 PM

I am using Mac OSX 10.7.3 with the printer. All of a sudden the printer makes aloud clanking noise at the end of the turn on sequence. At first after this happened I was able to then print and the printing was fine. Then at the end of the print job the noise like a wheel was turning and the was a spike in the wheel. Now however I can't print anything

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stix4
Posts: 1,241
Registered: ‎04-25-2011
Message 2 of 2 (199 Views)
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Re: HP Photosmart C4780 Printer

‎05-29-2012 10:30 AM

Hello MaryJane19,

Since this is an older post, I just wanted to follow up and ensure that this has been resolved for you.  I've included a link below with some excellent t-shooting tips.  If you still cannot get the printer to a "normal" state, check your warranty period and contact HP Support to exercise your options.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01673683&tmp_task=solveCategory&cc=us&dlc=en&la...

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