Posts: 1
Member Since: ‎02-25-2012
Message 1 of 3 (1,897 Views)
Accepted Solution

HP Photosmart Plus B210 Inkjet8 Failed Error Message

I cannot print from my Mac & get the following message:


Error: /Library/Printers/hp/cups/Inkjet8.driver/Contents/MacOS/Inkjet8 failed


The printer is a Photosmart Plus all in one B210.  


Mac OsX 10.6.8


Any help would be greatly appreciated.



Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 3 (1,879 Views)

Re: HP Photosmart Plus B210 Inkjet8 Failed Error Message

If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:

Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish

Restart your Mac


Download and install this:

Now reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
Posts: 1
Member Since: ‎01-06-2013
Message 3 of 3 (1,175 Views)

Re: HP Photosmart Plus B210 Inkjet8 Failed Error Message

I used this procedure to solve the issue of the HP inkjet8 process using almost all of my system memory on my imac (mountain lion), making my computer extremely slow. Sofar seems to solve the problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation