Question
Reply
 
Honor Student
mashu
Posts: 2
Member Since: ‎07-03-2011
Message 1 of 31 (28,804 Views)
Accepted Solution

HP Scanner Software in OS X Lion (10.7)

Hello folks,

 

I am thinking of upgrading my OS X 10.6.8 (Snow Leopard) to 10.7 (Lion) on my iMac in the not too distant future. I am the owner of a HP LaserJet 1015 and I am not too worried about the compatibility for this printer as the support is built into OS X, however, I am also the owner of a HP Scanner G3110 to which I have had to download third-party drivers for OS X from this website to make the scanner operate. So the question is, will this third-party software for OS X 10.6 (Snow Leopard) be compatibie with the new OS X 10.7 (Lion) operating system? or if not, possibly have the vaguest idea when the drivers will be updated? I am totally dependent on the scanner and hesitant to upgrade incase the current software is not compatible.

 

Thank you.

Honor Student
fuzfire
Posts: 1
Member Since: ‎07-17-2011
Message 2 of 31 (28,520 Views)

Re: HP Scanner Software in OS X Lion (10.7)

Start up system profiler from Utilities and see what Power PC applications you have.  Those will not be lion friendly.  My Hp Smartphoto c 8260 is in that type so Hp has to update our printer driver or some 3rd party solution as I see it.

Tutor
sboydman
Posts: 15
Member Since: ‎07-06-2010
Message 3 of 31 (28,042 Views)

Re: HP Scanner Software in OS X Lion (10.7)

VueScan works great in OS X Lion. You can trial it before you purchase (I have the Professional Edition which has lifetime updates---the Standard version comes with one year of free updates). Head over to http://www.hamrick.com

 

By the way, the HP driver for my OfficeJet Pro 8500 Wireless works on the printing side, but locks up with the Scan function.

But I have VueScan, so big deal... 

Grad Student
IronBadger
Posts: 205
Member Since: ‎09-03-2009
Message 4 of 31 (27,744 Views)

Re: HP Scanner Software in OS X Lion (10.7) --- ScanJet G3110

The G3110 was supported in Mac OS 10.6 and is/will be supported in Mac OS 10.7.

 

I can not find the external link to the ScanJet Support document for OS 10.7 so I have attached it as a PDF.

 

The document covers upgrading from 10.6 to 10.7 using the HP Scanning Software availabel on the Scanner's support page.

 

I have also installed the Mac OS 10.6 solution (HP_Installer_ScanJet_v.2.4.4_Ph5.dmg) after a clean Mac OS 10.7 install and have it working.  So far I have tested teh G3110 and G4050.

 

The only issue I have encountered is that in Mac OS 10.7 switching between multiple scanners does not seem to work and the ScanJet Prefs force the Preferences Pane to re-open in 32-bit mode.

 

Anyway, I have attached the official support document for HP Scanners and Mac OS 10.7.  It looks like a full 10.7 soultion is forth coming.

I work for HP
Honor Student
mashu
Posts: 2
Member Since: ‎07-03-2011
Message 5 of 31 (27,562 Views)

Re: HP Scanner Software in OS X Lion (10.7) --- ScanJet G3110

Many thanks.

Tutor
terryw239
Posts: 23
Member Since: ‎07-24-2011
Message 6 of 31 (27,195 Views)

Re: HP Scanner Software in OS X Lion (10.7) --- ScanJet G3110

that document contained good information, is there a similar document covering laserjet printers? My HP 3390 scan/fax support no longer works after installing lion 10.7

Grad Student
IronBadger
Posts: 205
Member Since: ‎09-03-2009
Message 7 of 31 (26,901 Views)

Re: LaserJet 3390 AiO Support

I do not currently have a list of all the All-in-One and MFP devices that will be supported in Mac OS 10.7 for other than print.

 

While your LaserJet 3390 AiO will print with the software that is included with Mac OS 10.7, there is no scanning or faxing software solution available.

 

The LaserJet 3390 did not recieve full support in Mac OS 10.6 and therefore will most likely not get a software update for 10.7.

 

 

 

 

I work for HP
Top Student
ocbizlaw
Posts: 3
Member Since: ‎07-25-2011
Message 8 of 31 (26,817 Views)

Re: LaserJet 3390 AiO Support

That's weird because my HP 3390 scanning feature worked perfectly in Snow Leopard 10.6.8 but there is no scanning function at all in Lion.  

Student
silencer_95
Posts: 1
Member Since: ‎07-31-2011
Message 9 of 31 (26,211 Views)

Re: HP Scanner Software in OS X Lion (10.7)

I am in the same boat, I have 2 MacBook Pros, 1 with Snow Leopard 10.6.8 and the LaserJet 3390 AiO works fine. The other MacBook Pro has been "upgraded" to Lion and the LaserJet 3390AiO is just a printer, scanning functions no longer work. HP Director install perfectly, but it cannot detect the connected device via USB.

 

I have installed the drivers from:

LJMFP305x339xOSX10.5Update-v8.2.dmg

Available from the driver category.

 

Anyone about to shed any light on this?

 

Student
blando333
Posts: 1
Member Since: ‎08-06-2011
Message 10 of 31 (25,556 Views)

Re: HP Scanner Software in OS X Lion (10.7)

I am in the same boat.  HP3390 scanning stopped working with Lion.  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation