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Re: HP office jet 4610 on Mac will only print black and white but scans, copies in colour (354 Views)
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mutton
Posts: 3
Registered: ‎08-04-2012
Message 1 of 5 (360 Views)
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HP office jet 4610 on Mac will only print black and white but scans, copies in colour

 
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PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 2 of 5 (354 Views)

Re: HP office jet 4610 on Mac will only print black and white but scans, copies in colour

What version of OS X?  From where did you get the software for your HP printer?  Was it labeled as being compatible with your version of OS X?

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Honor Student
mutton
Posts: 3
Registered: ‎08-04-2012
Message 3 of 5 (351 Views)

Re: HP office jet 4610 on Mac will only print black and white but scans, copies in colour

hello my operating system is Mac OS X Lion 10.7.4 I used the installation disc provided and it says it is compatible with Mac OS X v.10.7 is this Lion? 

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Posts: 18,916
Registered: ‎08-19-2009
Message 4 of 5 (348 Views)

Re: HP office jet 4610 on Mac will only print black and white but scans, copies in colour

OK, yup, you are good on the software revision.

 

Download and install this: http://support.apple.com/kb/DL907

 

Restart your Mac.

 

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
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Honor Student
mutton
Posts: 3
Registered: ‎08-04-2012
Message 5 of 5 (337 Views)

Re: HP office jet 4610 on Mac will only print black and white but scans, copies in colour

Thanks for your help...its printing with colour now!! :smileyhappy:

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