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Re: How to select paper tray for Pro 8500 A910 (441 Views)
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Tutor
LGGeiger
Posts: 12
Registered: ‎02-24-2011
Message 1 of 9 (488 Views)
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How to select paper tray for Pro 8500 A910

I just downloaded the latest Lion drivers for my Pro 8500 A910.  How in the Print Dialog do I select which of the printer's two trays I want to print from.

 

One suggestion here on the Board was to look in the Layout drop down for "paper feed" optoin (although, this was for a different printer, I thought perhaps it would be consistent).  No such option.  

 

Any ideas?

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Provost
PrintDoc
Posts: 18,928
Registered: ‎08-19-2009
Message 2 of 9 (456 Views)

Re: How to select paper tray for Pro 8500 A910

When you start a print job (with File > Print or Command-P), click the "Show Details" button.  Now, on the lowest pull-down, choose "Paper Handling".

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Tutor
LGGeiger
Posts: 12
Registered: ‎02-24-2011
Message 3 of 9 (452 Views)

Re: How to select paper tray for Pro 8500 A910

With Paper Handling selected I don't see any buttons, other pull downs, etc. where I can choose a tray.  I'm inserting the window as I see it in Lion.Screen Shot 2011-08-08 at 6.40.05 PM.jpg

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PrintDoc
Posts: 18,928
Registered: ‎08-19-2009
Message 4 of 9 (445 Views)

Re: How to select paper tray for Pro 8500 A910

Oh, that is strange.  Do a Software Update to see if the HP software needs an update.  Other than that, I am out of ideas.  My dual bin LaserJet has the "Paper Feed" option just under "Paper Handling".

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Tutor
LGGeiger
Posts: 12
Registered: ‎02-24-2011
Message 5 of 9 (441 Views)

Re: How to select paper tray for Pro 8500 A910

I downloaded Mac's 2.6 HP printer ugrade yesterday (from Mac).  The HP is running driver 3.1.1 - and I'm not certain how to do a Softwear Upgrade.  Can you give me the short steps.

 

Thanks

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Regents Professor
ShlomiL
Posts: 6,954
Registered: ‎01-03-2011
Message 6 of 9 (436 Views)

Re: How to select paper tray for Pro 8500 A910

Please make sure to install the latest HP Printer Software Update 2.7 by clicking the Apple Menu > Software update.

If the issue persist with no change, try installing the full package below:

http://support.apple.com/downloads/DL907/en_US/HewlettPackardPrinterDrivers2.7.2.dmg

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Tutor
LGGeiger
Posts: 12
Registered: ‎02-24-2011
Message 7 of 9 (433 Views)

Re: How to select paper tray for Pro 8500 A910

ShlomiL,

 

I apprecate your help.  I just installed the "full package" as you called it, and no change.  The package installs successfully, is there some method by which I need to reinstall the 8500 with the new drivers?

 

Under System Information I am still showing the printer driver to be 3.1.1 - the same as before I installed the package.

 

Thanks,

 

George

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Regents Professor
ShlomiL
Posts: 6,954
Registered: ‎01-03-2011
Message 8 of 9 (430 Views)

Re: How to select paper tray for Pro 8500 A910

Hi George,

 

By checking the latest driver version, indeed the 3.1.1 is the latest driver..

I have installed the same printer, and finally could figure where the Tray selection is located:

 

Make sure to select Show Details

On the lowest scrolldown, Select Paper Type / Quality

Under the Source you will be able to select the Tray 2

 

Enjoy :smileywink:

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Tutor
LGGeiger
Posts: 12
Registered: ‎02-24-2011
Message 9 of 9 (427 Views)

Re: How to select paper tray for Pro 8500 A910

Kudos to you!  You found it.  Excellent.  Thanks for sticking with me.

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