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Re: Hp psc 2175 Scanner failure and loud clicking noise. (652 Views)
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Honor Student
mhopkins29841
Posts: 2
Registered: ‎01-23-2011
Message 1 of 8 (1,738 Views)

Hp psc 2175 Scanner failure and loud clicking noise.

I have a psc 2175 aill in one that started saying SANNER FAILURE TURN OFF AND TURE BACK ON. I turn it off and restart it. When it comes on the scanner light moves about a half an inch and then goes back to it position and starts making a clicking noise. All light begin flashing and SCANNER FAILURE again. Can someone please help me. It was working fine. I hace not changed anything on my computer.

 

It did this before 8 months ago, but it hasn't done it until now.

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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 2 of 8 (1,690 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

Can you make a copy from the front of the printer?  If so, the scanner is OK.  If not, it is dead.

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Honor Student
mhopkins29841
Posts: 2
Registered: ‎01-23-2011
Message 3 of 8 (1,685 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

No I can not copy anything. It starts doing the noise every time i turn it on. Do you think it is worth fixing.And thanks so much for your time!!

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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 4 of 8 (1,661 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

No, its not worth fixing (it will cost more than a new printer) and its dead.  Sorry.

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Student
MickF
Posts: 1
Registered: ‎06-18-2012
Message 5 of 8 (702 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

I have the same problem on my 2179, does this mean I can't print now as I don't need the scanner?

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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 6 of 8 (694 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

You should be able to print even with a broken scanner.  You may not be able to make a copy, but printing should work from a computer.

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Student
pleyraki
Posts: 1
Registered: ‎06-24-2012
Message 7 of 8 (663 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

Hi. You say "You should be able to print even with a broken scanner. You may not be able to make a copy, but printing should work from a computer."

 

Is this true with psc2510? Mine makes the click noise and then stops without "booting" to ready state. It is a pitty, because it is wireless, and has a great card reader. How can I disable the scanner -if possible- to work with the printer and card reader?

 

Thank you. 

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PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 8 of 8 (652 Views)

Re: Hp psc 2175 Scanner failure and loud clicking noise.

I think it is true with any all-in-one, but it has to successfully boot.  I don't know of an easy way to diasble the scannter, sorry.

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