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Re: I can no longer scan to officejet j5780 (142 Views)
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CNC Student
Student
CNC
Posts: 3
Registered: ‎05-03-2012
Message 1 of 4 (147 Views)
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I can no longer scan to officejet j5780

I can no longer scan to officejet j5780 after installing Mac Lion software update despite ' built in drivers ' Is there any help or do I have to throw the machine away ??

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ShlomiL
Posts: 6,976
Registered: ‎01-03-2011
Message 2 of 4 (142 Views)

Re: I can no longer scan to officejet j5780

Hi,

Please make sure you are scanning in any of the methods below:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01910186&lc=en&cc=us&dlc=en&product=3301296

 

If any error appear during the scan, please clarify any error or behavior you may see.

 

Additioanlly, Note that scanning from the front panel is not supported for Lion.

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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CNC Student
Student
CNC
Posts: 3
Registered: ‎05-03-2012
Message 3 of 4 (140 Views)

Re: I can no longer scan to officejet j5780

Sorry not good on tech stuff : I simply (used ) to go to HP icon on desktop and select 'scan to ...' as it's a 3-in-1 but now it says Scanner could not be found or similar. Thanks
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CNC Student
Student
CNC
Posts: 3
Registered: ‎05-03-2012
Message 4 of 4 (121 Views)

Re: I can no longer scan to officejet j5780

I now realise that was a link to follow, which I did, and although the process is a bit more fiddly I did manage to scan at last.

Many Thanks.

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