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Re: I have had a HP 309a Photosmart Premium that is printing blank pages. (333 Views)
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Honor Student
775300
Posts: 2
Registered: ‎09-11-2011
Message 1 of 3 (378 Views)
Accepted Solution

I have had a HP 309a Photosmart Premium that is printing blank pages.

I have had the HP 309 hooked up wirelessly to my Mac for 18 months with no problems.  Ihave tried cleaning and laignment several times.  I have allso deleted and reinstalled the software, all with no luck.

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Provost
PrintDoc
Posts: 18,959
Registered: ‎08-19-2009
Message 2 of 3 (344 Views)

Re: I have had a HP 309a Photosmart Premium that is printing blank pages.

[ Edited ]

Remove the ink cartridges.  Now, lift the gray lever on the right side of the carriage and remove the printhead.

 

Clean the electrical contacts (dozens of small round dots) on both the printhead and the print carriage.  Reassemble.  Retest.

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Honor Student
775300
Posts: 2
Registered: ‎09-11-2011
Message 3 of 3 (333 Views)

Re: I have had a HP 309a Photosmart Premium that is printing blank pages.

Worked like a charm-thanks for the quick response.  Sure beats buying another printer.

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