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Ink status levels wrong on my HP Photosmart c309a (282 Views)
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Honor Student
zonalvr
Posts: 4
Registered: ‎01-11-2012
Message 1 of 2 (282 Views)

Ink status levels wrong on my HP Photosmart c309a

I have  a HP Photosmart C309a and a Mac computer.  The ink levels have started to read right.  I can put a new cartridge in the morning and in the evening the level says i am half or completely out after not even using the printer.   Is there some kind of a sensor that can be replaced or what could the problem be?

 

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HP
stix4
Posts: 1,241
Registered: ‎04-25-2011
Message 2 of 2 (271 Views)

Re: Ink status levels wrong on my HP Photosmart c309a

Hello,

Thanks for the post.  Remember, ink levels are estimates, however, I would think a new cartridge with no printing would show more than half.  I've included a link below that addresses some of the ink level questions.  Good Luck!

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01622743&tmp_task=useCategory&cc=us&dlc=en&lang...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01622785&tmp_task=useCategory&cc=us&dlc=en&lang...

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