Install new HP Photosmart 5520 printer (321 Views)
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Honor Student
TommyMcIntyre
Posts: 2
Registered: ‎12-30-2012
Message 1 of 2 (321 Views)

Install new HP Photosmart 5520 printer

Trying to install new HP Photosmart 5520 printer but a screenkeeps coming up saying that the Mac computer OS version is not compatable and to load all updates which I have done but it still won't let me install the printer.

Grad Student
TaraC
Posts: 180
Registered: ‎11-19-2008
Message 2 of 2 (285 Views)

Re: Install new HP Photosmart 5520 printer

Hi there,

 

What OS X version (10.6, 10.7, 10.8?) do you have?  And, are you trying to install the printer from a CD, or by downloading the drivers?

Thanks!

Tara

**Although I am an HP employee, I am speaking for myself and not for HP.
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