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04-02-2009 04:08 AM
Solved! Go to Solution.
04-13-2009 07:47 PM
04-13-2009 11:57 PM
Its early days, but yesterday I downloaded Gutenprint 5.2 (from sourceforge -- http://sourceforge.net/forum/forum.php?forum_id=90
Definitely takes the cake for weird.
04-18-2009 01:30 AM
09-21-2009 09:32 AM
Same problem here but no remedy. The HP K8600dn seems to start printing but halts wiith an "out of paper" error. Only printing to PDF first and then printing the PDF from Preview works fine.
Any other solutions or suggestions are highly appreciated.
10-02-2010 07:42 PM
I recently purchased a K8600DN.
I have been experiencing an Out of Paper error a lot.
I take the paper out, I put it back in and look around with a flashlight and think to myself,
HOW HARD CAN IT BE TO PUT PAPER INTO THE PRINTER?
Well, it's not hard. It is bad software design.
A majority of the North American market prints on US Letter paper.
On a Macintosh, the K8600 driver always defaults to Banner Letter.
It turns out that even with the Duplex option installed and a full load of paper in the paper tray, the printer wants you to remove the Duplex option and install the rear feed option and then load Banner Letter paper from the rear.
Sheesh, talk about lack of usability.
So, the solution is that for every single printout from a Macintosh, you have to specifically choose US Letter for paper or you will get an out of paper error.
I know, someone, somewhere is going to tell me that this is a shortcoming on the Macintosh and they'd be wrong. This is a shortcoming in the design of the driver and it's default choices. A lazy programmer I might add. One who failed to use the logic available in the printer to read the fact that a duplex option was installed and a wad of paper was already loaded in the printer.
It is also a failure of the manual writer of this particular printer for not specifically telling the end user that a Banner paper requires all these funny shenanigans to get the printer to work and that a user must always choose US Letter if they ever want to see the pretty colours.
10-02-2010 10:50 PM
I couldn't agree with you more. It seems HPs customer service is to sell the device then forget about you or - this takes the cake - refer you to these forums so that their customers can answer HPs shortcomings, the cheapest support option available. But wait, then HP send you an email to take part in a customer satisfaction survey - are they for real?