Keeping getting "printer offline" message

[girl2k]

I have a LaserJet P1006 that I use with a Macbook Pro Version 10.6.8. I can get the "printer offline" message to stop. I've tried everything: unplugged it (both printer cable and A/C). I've restarted my machine. Nothing makes a difference. I've had this printer for 2 years so I can't figure out why this is happening now. I've changed nothing. I'd reinstall the software if I could find it on HP's site. I dont' see anything for the Mac 10.6.8. But I'd really rather *not* reinstall software.

Anyone got any ideas?

[PrintDoc · Accepted solution]

First, download and install this: support.apple.com/kb/DL907

Next, reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!

Finally, download and install the printer software from here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-54970-7&cc=us&dlc=en&lc=en&...

[MajaBee]

Hi Dean, I have the same problem with Lion 10.7. installed via usb and apple driver but I constantly have the offline issues. It seems to work with the first print and then randomly I get this massage. It happens on two different apple products with lion therefore it's not my unique hardware. Applecare says it's a HP problem as it's installed properly. Pls help :-(

[PrintDoc]

Here are a few ideas:

1. Restart the printer and Mac.

2. Download and install this: http://support.apple.com/kb/DL907

3. Make sure the printers are plugged into your Mac directly, not through a USB hub.

4. Change the USB cable.

5. If that all fails, reset your Mac's SMC: http://support.apple.com/kb/HT3964

[MajaBee]

Hi Dean, not sure which one but it worked. Never used the hub which is why it was strange.

Thanks ;-)