This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Mac (Lion) does not see new Photosmart 6510 over my wireless network on Huawei g532 (197 Views)
Reply
Student
Nonnobi
Posts: 1
Registered: ‎06-29-2012
Message 1 of 2 (197 Views)

Mac (Lion) does not see new Photosmart 6510 over my wireless network on Huawei g532

Any suggestions welcome

Mac (Lion) does not see new photosmart 6510 printer over my wireless network on Huawei g532
Connection functions with a standard USB cable

But no wireless functionalty.

My Ipad running an HP app does not see the printer either

 

 

Printer   HP Photosmart 6510

Mac   Lion OS X 10.7.3

Router  HUAWEI Echolife HG532

 

Printer is connected to the network.

from the configuration page we have

 

802.11 Wireless

SIGNAL QUALITY 5

Channel 1

Authentication type WPA-PSK

Encryption Automatic (AES or TKP

 

Port 9100 status enabled

Bonjour status enabled

 

Please use plain text.
Regents Professor
ShlomiL
Posts: 7,104
Registered: ‎01-03-2011
Message 2 of 2 (172 Views)

Re: Mac (Lion) does not see new Photosmart 6510 over my wireless network on Huawei g532

Hi,

Any Apple device uses Apple Bonjour in order to discover the product the device over the network.

For Bonjour to function propertly, the router need to support Multicasting.

 

Based on other threads across the web the Huawei HG532 router does not support multicasting / Bonjour.

It might worth updating the router firmware and check if that may help. Therefore It is probably worth contacting their customer support. Here are some threads on that router and Bonjour:

 https://discussions.apple.com/thread/3529501?start=0&tstart=0

http://www.talktalkmembers.com/forums/archive/index.php/t-69343.html

 

Regards,

Shlomi

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
Please use plain text.