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Mac OS 10.4.11 using HP5150 printer: not connecting (199 Views)
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Honor Student
chitownchic
Posts: 2
Registered: ‎02-17-2012
Message 1 of 3 (199 Views)
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Mac OS 10.4.11 using HP5150 printer: not connecting

My printer was working fine until I changed the Tricolor cartridge (it's official HP brand #57).  It never printed a test page, and won't do so, even with manual command.  At each attempt at printing out anything (in black/white--b/w cartridge is sufficiently full), computer does not seem to make a successful connection with the printer.  All cords are plugged in properly.  Have tried unplugging and waiting.  No improvement.  I guess the printer diagnostic utility does not work on Macs?  Any suggestions?

 

I have a 1.42 GHz Power PC G4, in case that is relevant.

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PrintDoc
Posts: 18,899
Registered: ‎08-19-2009
Message 2 of 3 (183 Views)

Re: Mac OS 10.4.11 using HP5150 printer: not connecting

Let's reset the printing system:

- Go to System Preferences > Print & Scan
- Hold Option while clicking the '-'- sign below the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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I am employed by HP
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Honor Student
chitownchic
Posts: 2
Registered: ‎02-17-2012
Message 3 of 3 (176 Views)

Re: Mac OS 10.4.11 using HP5150 printer: not connecting

Thanks so much for responding.  I'm going to save that info for the future.  It is working now.  I suddenly got a flash that maybe the lid to the printer needed another really good hard bonk, or two or three, and that seemed to be what got it going again.  I had tried that before, but not as hard as I did this time.  Finally, it came to.

 

Thanks again!

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