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Student
NeilRG
Posts: 1
Member Since: ‎10-30-2013
Message 1 of 7 (2,285 Views)

Mac OS Mavericks and scanner drivers

When will HP provide updated drivers for scanners so that they can function with OS Mavericks?

PhD Student
MBJustice
Posts: 734
Member Since: ‎09-02-2009
Message 2 of 7 (2,234 Views)

Re: Mac OS Mavericks and scanner drivers

Hi,

 

We are working with Apple to resolve a scanning issue that cropped at release of Mavericks.  We hope to have that resolved and the software posted ASAP.  In the meantime, you can use Airprint for any airprint compatible printer, or use ASU to get your printer setup and use Image Capture for scanning.  

 

 

Student
Teramac
Posts: 1
Member Since: ‎10-31-2013
Message 3 of 7 (1,978 Views)

Re: Mac OS Mavericks and scanner drivers

FYI, Airprint doesn't help a scanner, no idea what ASU might be and Image Capture only works if the computer can still see an HP scanner.  Not the case for my G4050.

 

It would be more helpful for HP to set up a notification list so that folks with scanners can be informed when new scanner drivers are posted.  Send that link out instead and people will appreciate it.

Tutor
ramaynard
Posts: 5
Member Since: ‎11-02-2013
Message 4 of 7 (1,652 Views)

Re: Mac OS Mavericks and scanner drivers

From your HP forum account preferences you can choose to be notified when new drivers are released.

 

Randy

Student
Semah
Posts: 1
Member Since: ‎12-10-2013
Message 5 of 7 (810 Views)

Re: Mac OS Mavericks and scanner drivers

I have an HP Photosmart Premium-309 and am anxious for you to get this scanner problem fixed.  It's really a pain to use the work around.  It's been five weeks since the commitment to an ASAP resolution, how about an update?

Retired
Advance23
Posts: 2,789
Member Since: ‎09-03-2013
Message 6 of 7 (782 Views)

Re: Mac OS Mavericks and scanner drivers

Hi Semah,

 

I understand that you are looking for updates for scanner issues. Here is a link for all Mavericks updates www.hp.com/support  just put in your printer and the update will be there.

 

I hope this helps, let me know.

 

Thank you,

I worked on behalf of HP.
Student
wuppy
Posts: 1
Member Since: ‎03-31-2014
Message 7 of 7 (373 Views)

Re: Mac OS Mavericks and scanner drivers

[ Edited ]

i need drivers for hp printer  officejet 6500 

[Edited for Personal Information]

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