This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510 (4164 Views)
Student
BevFuhr
Posts: 2
Registered: ‎12-17-2011
Message 11 of 31 (4,205 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

I've been trying to install the software/driver for the Photosmart C7180 on Mac OS X Snow Leopard. It wil install but when I just about get to the end, it tells me that its missing some software and can't load my printer. Can anyone tell me what I can do?

Please use plain text.
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 12 of 31 (4,200 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Which is it, a 7510 or a C7180?  If you are installing the software from disc, does it say it is meant for 10.7?

 

Let me know.  In the mean time, download and install this: HP Printer Drivers for Mac OS X v10.6 & 10.7

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Student
BevFuhr
Posts: 2
Registered: ‎12-17-2011
Message 13 of 31 (4,198 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Wow, thank you so much. I searched all over to find the drivers and software for my C7180 but all I could find was HP installer and that kept telling me I was missing software for the printer. (I don't have a disc) The link you gave me worked and I can print now.  

Please use plain text.
Student
jenw0858
Posts: 1
Registered: ‎12-18-2011
Message 14 of 31 (4,164 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

thank you so much you saved my day!!!....I was about to return our new HP 7510 after  downloading two drivers ...that were recommended.... and didnt work. Thanks to you we are now up and running....full capacity. Cheers and thanks!

Please use plain text.
Honor Student
Pam2
Posts: 3
Registered: ‎12-20-2011
Message 15 of 31 (4,116 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Thank you for the information.  I have set the wireless network on the printer and downloaded the support driver.  I am still unable to manually add the printer and the Mac does not pick it up automatically.  What am I missing?  Thank you.

Please use plain text.
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 16 of 31 (4,109 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Let's reset the printing system:

- Go to System Preferences > Print & Fax
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Honor Student
Pam2
Posts: 3
Registered: ‎12-20-2011
Message 17 of 31 (4,070 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Still not picking up the printer.  Wifi is on and set on the printer, but for some reason the MacBookPro is not picking it up.  Frustrating because Mac always automatically picks up new hardware.  Also, the driver software download does not show up in my application folder--it should, shouldn't it?

 

Maybe I should just take it back and get another model.  Do you have any recommendations?  Thank you so much.

Please use plain text.
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 18 of 31 (4,057 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Oh, did you install the software or just download it?  Look in your Downloads folder.  If it is there, double click it.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Student
simonpluck
Posts: 1
Registered: ‎12-22-2011
Message 19 of 31 (4,006 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

Hi,

 

Eventually got my 7510 installed, but when I scan (documents to file) it only scans in black and white.

Ive tried to change settings in HP Utility, but crashes every time.

Using Macbook pro with Mac OS X V 10.7.2

 

any ideas ?

Please use plain text.
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 20 of 31 (4,001 Views)

Re: Mac OS X Lion Setup Drivers for HP Photosmart 7510

HP Utility has a known problem. Scan using Image Capture (in your Applications folder).

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.