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03-28-2012 03:32 PM
I used the HP uninstaller, and did software update.
But the scanner does not show up in image capture or preview.
Also if I go to print, it says I'm missing software.
I'm stumped. Any ideas?
03-29-2012 03:51 PM
Download and install this: support.apple.com/kb/DL907
Let's reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
03-29-2012 07:30 PM