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My deskjet D4360 will not print. (425 Views)
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Student
bigcountry
Posts: 1
Registered: ‎04-28-2012
Message 1 of 4 (425 Views)

My deskjet D4360 will not print.

My Mac runs OS10.5.8. I may have mis-installed a new driver, because now the printer is showing a 'default' pause, won't resume, and won't print. Now what?

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PrintDoc
Posts: 18,883
Registered: ‎08-19-2009
Message 2 of 4 (412 Views)

Re: My deskjet D4360 will not print.

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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I am employed by HP
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Student
rshock100
Posts: 1
Registered: ‎08-26-2012
Message 3 of 4 (321 Views)

Re: My deskjet D4360 will not print.

I tried restarting the printer but it still wont print

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PrintDoc
Posts: 18,883
Registered: ‎08-19-2009
Message 4 of 4 (317 Views)

Re: My deskjet D4360 will not print.

What operating system?  How is the printer connected?  Did you also reset the printing system as instructed above?

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Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
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