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09-05-2009 10:50 AM
I am seeing various HP Printer - OS 10.6 compatibility entries in this Forum.
I am running a plain DeskJet D4360 ( 4300 Series ) printer. As with others in the Forum, my printer worked just fine with OS 10.5. Now it will not work with OS 10.6. My Printer appears in Print - Fax System Preferences, but my D 4360 does not appear in the software listings.
After about five message exchanges with HP Support - I have been told I could try using the HP DeskJet 990C drivers (they did not work ), but that the 4300 SERIES IS NOT YET COMPATIBLE WITH OS 10.6 - Snow Leopard.
I have been counseled to be patient. HP is committed to providing "updated software soon" for several HP Printer series. So, for now - I will just keep checking the Software Driver Update web page.
Overall .... Love my HP printer and the Snow Leopard, but must find a solution to this problem - SOON ! Help HP !
Solved! Go to Solution.
09-18-2009 06:16 PM
Thanks for your posting. And kudos to Apple and HP. Apple fixed 80% of my printer problem with the release of OS 10.6.1 last week - which included fixes for many printer compatibility problems. Also, HP's new drivers released a couple of days later ... for the 4300 Series did the rest. I am now one contented customer. JAMman55