Question
OS X 10.9 Mavericks - Incorrect output using HP Scan application
Replies (286)
Reply
 
Student
Luckybe
Posts: 1
Member Since: ‎11-04-2013
Message 11 of 287 (10,190 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Using the workaround I can get it to scan via Preview, but can't do anything with the scanned document - can't open it, send it to e-mail etc. Any ideas? Thanks

Student
AppleTechie
Posts: 1
Member Since: ‎11-04-2013
Message 12 of 287 (10,036 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Is your printer Ethernet capable? I was in the same boat as you, but luckily my HP Photosmart C6250 was ethernet capable, so when I connected it to my network I pulled it up in Safari. Then in the left column I could select >Applications >Webscan which is a web based scanner. I aslo had to turn off pop-up blocker to actually scan the document. Then you can right click the scanned document to save it to your computer. 

 

Hopefully this will work for you as well. Good luck.

Tutor
dukeleto
Posts: 10
Member Since: ‎11-03-2013
Message 13 of 287 (9,999 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Does anyone have any idea when HP are going to produce a software update or patch for this issue with mavericks?

Tutor
JohnathanW
Posts: 17
Member Since: ‎11-05-2013
Message 14 of 287 (9,937 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

What about faxing from preview.  It still says I need to update

Tutor
modeldad
Posts: 10
Member Since: ‎11-05-2013
Message 15 of 287 (9,883 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

The walkaround worked for my PS 7515.  I simply went to file and saved the document to desktop as a pdf.

PhD Student
MBJustice
Posts: 734
Member Since: ‎09-02-2009
Message 16 of 287 (9,759 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Hi dukeleto,

 

We are working on them.  Several have been posted to HP.com as of this morning.   Please check on HP.com for your printer software to see if your's has been part of the first batch published.

Tutor
JohnathanW
Posts: 17
Member Since: ‎11-05-2013
Message 17 of 287 (9,754 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

@MB Justice:  Do you know when one will be posted for the officejet pro 8500 a910

PhD Student
MBJustice
Posts: 734
Member Since: ‎09-02-2009
Message 18 of 287 (9,752 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Hi JohnathanW,

 

I don't.  I know they are working on posting them in batches, breaking the list up into manageable chunks.  If it isn't there now, it may post in the next couple of days.  

Student
zak15316
Posts: 1
Member Since: ‎11-06-2013
Message 19 of 287 (9,732 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

i have a photosmart 6380. two different macbook pros. both running mavericks. scanning worked on both machines before mavericks upgrade.

 

looked for hp mavericks driver. went to software update. no joy.

went to hp driver update. no joy.

tried alternate scanning using preview. can't get the scan to save.

tried all above on different macbook pro. no joy.

 

at a loss. what's next?

Top Student
jtpier
Posts: 7
Member Since: ‎11-06-2013
Message 20 of 287 (9,614 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

I tried the preview work around, but my "preview" does not highlight "import from scanner".  I have the Photosmart C8180 all in one and recently installed the OS Maverick software.  Is there another work around, or is there something I can do with preview?  thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation