Question
OS X 10.9 Mavericks - Incorrect output using HP Scan application
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Tutor
JohnathanW
Posts: 17
Member Since: ‎11-05-2013
Message 31 of 287 (1,737 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

@JTpier, yeah the iphoto 11 update is the one i just did and its now working for me to pull from the scanner... and for some its allowing me to lower the quality as a work around....... Now i just need to find a work around for faxing

Top Student
jtpier
Posts: 7
Member Since: ‎11-06-2013
Message 32 of 287 (1,734 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Realized after a few downloads that I couldn't use them anyway. So, I just bought the newest version - not very expensive and I don't expect it to really help, but I might as well get it anyway. Thanks for helping.
Student
oldperson
Posts: 1
Member Since: ‎11-06-2013
Message 33 of 287 (1,721 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

This worked.
Student
MacGirl49
Posts: 1
Member Since: ‎11-06-2013
Message 34 of 287 (1,705 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Hallelujah! This saved the day for me.
Tutor
Guus_1949
Posts: 6
Member Since: ‎11-03-2013
Message 35 of 287 (1,698 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Hi,

I have a HP Photosmart 5520 all-in-one printer. I have 2 operating systems on my computer: OS X 10.9 Mavericks and Windows 7. The printer is wireless connected to my router. The printer works correctly under Windows 7 but under Mavericks I can not scan from the scanner to the computer (it says: computer not found). What can I do so the scanner finds my computer?

Top Student
jtpier
Posts: 7
Member Since: ‎11-06-2013
Message 36 of 287 (1,682 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

JohnathanW, they got the update for my printer going today.  I downloaded it earlier and it didn't work, but they then added the raw camera update also with the scanner update and it worked once I restarted the computer.  Keep checking everyone.  The updates do work.

Student
pebonner
Posts: 1
Member Since: ‎11-06-2013
Message 37 of 287 (1,666 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

Please don't forget the scanners! My Scanjet G4050 is very important in my research lab.

Tutor
WithoutAClue
Posts: 7
Member Since: ‎10-29-2013
Message 38 of 287 (1,649 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

This workaround does not work for me, as I have a stand-alone Scanner, Scanjet 4890, not an all-in-one.

Master's Graduate
Vanricker
Posts: 264
Member Since: ‎08-27-2009
Message 39 of 287 (1,632 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

To Guus 1949 - HP Photosmart 5520

 

HP has provided new OS X 10.9 software available from hp.com/support and this link.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4159&lc=en&cc=us&dlc=en&sw_lang=&product=5157...

 

Download and install this new software.  After install, open the HP Utility (Applications/Hewlett Packard folder) to configure for scan to computer scan flow that you want

 

If this reply helped you, please say thanks by clicking the blue Kudos star.

I am an HP employee
Tutor
Waters57
Posts: 8
Member Since: ‎11-06-2013
Message 40 of 287 (1,744 Views)

Re: OS X 10.9 Mavericks - Incorrect output using HP Scan application

This is great for the 5520 printer folks.

 

Any word on when we will see the new drivers for the C8180 people???

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation