Officejet 6500 won't scan with Mac OS 10.6

[Ian6]

Hi

My new Office Jet 6500 will print via a switch from both our macs but It will not scan.

I have reset the default printer to be the 6500 via system preferences.

The scan message shows as: connection lost or scan app cannot detect OCR software.

This is the same for both printers.

cheers

Ian

[PrintDoc]

If you are using Snow Leopard or Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard or Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:

Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish

Restart your Mac

Download and install this: support.apple.com/kb/DL907

Now reset the printing system:

- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

[Hodgey101]

I have done all this a number of times. Somes I can print and scan and sometimes nothing works -like now!. This is driving me INSANE! Why is it so difficult to get a printer/scanner to communicate with a computer????