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Honor Student
xxzz
Posts: 3
Member Since: ‎04-30-2014
Message 1 of 5 (192 Views)

Officejet Pro 8600 plus: trouble with double sided printing

I have just installed Officejet Pro 8600 plus. My iMac is running on OS X 10.9.2

 

I want to print a double sided brochure. And I have succeeded. However, the printing on one side of the paper is upside down.

 

To achieve this:

 

Print <Copies & Pages <Layout - turn on two-sided - long edge binding

 

Layout direction is greyed out

 

How can I fix this please

 

 

 

HP Support Agent
Futoji
Posts: 2,515
Member Since: ‎03-11-2014
Message 2 of 5 (161 Views)

Re: Officejet Pro 8600 plus: trouble with double sided printing

Hello xxzz,
Welcome to the HP Forums.

I see that the flip on long edge option is greyed out for you when you try to print double sided. I will try to help you with this.

Usually if an option is greyed out, it indicates that the software wasn't installed completely or correctly. That or the printer isn't capable of the task. Knowing that this printer is able to duplex, it could be a problem with the software/drivers.

Try the following.
Uninstall the software.
Reset the print system.
Verify/Repair disk permissions
Re-install the software - software download

Test to see if you're now able to choose the options.
Let me know how things go, thank you for posting on the HP Forums.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom to say “Thanks” for helping!

Futoji
I work on behalf of HP
Honor Student
xxzz
Posts: 3
Member Since: ‎04-30-2014
Message 3 of 5 (154 Views)

Re: Officejet Pro 8600 plus: trouble with double sided printing

Hi THere

 

I may not have explained the problem  properly.

 

I can do double sided printing. The problem, and especially for a brochure, is both sides print horizontally BUT one side is printed upside down, and I have to turn the paper to read it

 

Cheers

Intern
frueds
Posts: 26
Member Since: ‎03-13-2011
Message 4 of 5 (100 Views)

Re: Officejet Pro 8600 plus: trouble with double sided printing

Hi,

 

Maybe you can try this setting. Update me the outcome.

 

Screen Shot 2014-05-16 at 4.22.45 pm.png

 

 

Honor Student
xxzz
Posts: 3
Member Since: ‎04-30-2014
Message 5 of 5 (77 Views)

Re: Officejet Pro 8600 plus: trouble with double sided printing

Hi There

 

No that solution did not work.

 

I am trying to print a brochure. The layout is landscape. It folds into three. When I print it as you have suggested, I still get the same result as previously - on side of the paper is printed the way  I want, but when I open the folded brochure, the writing on the inside (ie the reverse of the page) is upside down.

 

I wonder whether you can help with this

 

 

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