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PLEASE Help! (79 Views)
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Dlp2424 Honor Student
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Dlp2424
Posts: 4
Registered: ‎05-03-2012
Message 1 of 6 (79 Views)
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PLEASE Help!

‎05-03-2012 07:18 AM

I have photosmart 7515! It will not print wirelessly! I reinstall driver it works one time and then stops printing again. Print que always says printer is offline! This is getting so very very very old im about to trash this piece and buy another brand! Printing from Ipad and iphone is not worth this hassle! is there a fix?

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Regents Professor Regents Professor
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ShlomiL
Posts: 7,103
Registered: ‎01-03-2011
Message 2 of 6 (72 Views)
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Re: PLEASE Help!

‎05-03-2012 09:11 AM

Hi,

Please open safari and click the Bookmarks icon ().

From the left pane, click Bonjour.

Can you see the printer listed?

 

Additionally, in order to better understand what may cause the proble, clarify your Mac OS X version (Apple icon > About this Mac) and your router brand and model.

 

Regards,

Shlomi

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If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Dlp2424 Honor Student
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Dlp2424
Posts: 4
Registered: ‎05-03-2012
Message 3 of 6 (71 Views)
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Re: PLEASE Help!

‎05-03-2012 09:19 AM

bonjour is not listed and MAC OS X version 10.6.8

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Regents Professor Regents Professor
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ShlomiL
Posts: 7,103
Registered: ‎01-03-2011
Message 4 of 6 (68 Views)
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Re: PLEASE Help!

‎05-03-2012 09:33 AM

Thank you for that,

Could you please clarify my second question regarding your router model?

Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution :smileyhappy:
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Dlp2424 Honor Student
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Dlp2424
Posts: 4
Registered: ‎05-03-2012
Message 5 of 6 (67 Views)
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Re: PLEASE Help!

‎05-03-2012 09:52 AM

Amped Wireless High Power Wireless-N 600mW Smart Router

R10000 but I also have tried a Dlink Extreme router and it didnt work then either!

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Dlp2424 Honor Student
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Dlp2424
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Registered: ‎05-03-2012
Message 6 of 6 (65 Views)
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Re: PLEASE Help!

‎05-03-2012 09:58 AM

never mind i just broke it into a thousand pieces on the florr! going to buy a Cannon! goodbye HP you suck!

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