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Photos print too dark, can't change printer settings to print everything lighter (760 Views)
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Student
danhasted
Posts: 1
Registered: ‎04-13-2012
Message 1 of 3 (760 Views)

Photos print too dark, can't change printer settings to print everything lighter

i'm running 10.6 snow leopard on an IMac and a hp photosmart 7510 with genuine hp cartridges.

 

Test print pages are all fine.

 

When I print photos they appear much darker on the print than on the screen.  However the issue is with the printer not the computer because I've looked at the photos on 3 different computers (windows laptop, New IPad and the IMac) and they look consistently good.  I therefore wish to change the brightness settings of the printer but can't find a way to do this.

 

Please help!

 

Many thanks

 

Dan

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Regents Professor
ShlomiL
Posts: 6,953
Registered: ‎01-03-2011
Message 2 of 3 (757 Views)

Re: Photos print too dark, can't change printer settings to print everything lighter

Hi Dan,

Please try updating the printer driver and let me know of any change:

  1. Click the Apple icon.
  2. Click Software Update.
  3. Click Show Details and make sure to install any available HP Update.

If the same issue persists with no change, also try resetting the printing system:

*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.

Click the Apple menu, and then click System Preferences .
Select Print & Fax.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.

 

Now enter Applications > Hewlett-Packard > Device Utilites.

Follow the HP Setup Assistant to reconfigure the device and check for any change.

 

If there is no change after following any of the steps above, please clarify which software you use to print.

Is there any difference while using any other software (e.g Preview)?

 

Regards,

Shlomi

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Student
crohme
Posts: 3
Registered: ‎07-20-2012
Message 3 of 3 (481 Views)

Re: Photos print too dark, can't change printer settings to print everything lighter

I am having the same problem with Windows 7 can you please post the solution for that OS as soon as possible!  Thank you!

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