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04-13-2012 07:07 AM
i'm running 10.6 snow leopard on an IMac and a hp photosmart 7510 with genuine hp cartridges.
Test print pages are all fine.
When I print photos they appear much darker on the print than on the screen. However the issue is with the printer not the computer because I've looked at the photos on 3 different computers (windows laptop, New IPad and the IMac) and they look consistently good. I therefore wish to change the brightness settings of the printer but can't find a way to do this.
04-13-2012 07:39 AM
Please try updating the printer driver and let me know of any change:
- Click the Apple icon.
- Click Software Update.
- Click Show Details and make sure to install any available HP Update.
If the same issue persists with no change, also try resetting the printing system:
*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
Click the Apple menu, and then click System Preferences .
Select Print & Fax.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.
Now enter Applications > Hewlett-Packard > Device Utilites.
Follow the HP Setup Assistant to reconfigure the device and check for any change.
If there is no change after following any of the steps above, please clarify which software you use to print.
Is there any difference while using any other software (e.g Preview)?
If my post resolved your problem, please mark it as as Accepted Solution
07-20-2012 07:59 PM
I am having the same problem with Windows 7 can you please post the solution for that OS as soon as possible! Thank you!