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byronhh
Posts: 3
Member Since: ‎02-09-2013
Message 1 of 2 (415 Views)

Photosmart 7520 horizontal streaks

Just brought a HP photosmart 7520 for casual family photo printing. However, I keep finding Horizontal streaks on the print out and the print quality report. It is across all color bars.  I print from MBP running mountain lion. Any ideas? I have clearned printer head and alignment for about 3 times and the problem persists. 

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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 2 (386 Views)

Re: Photosmart 7520 horizontal streaks

I think this may be a bad printhead.  This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).

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