02-09-2013 06:18 AM
Just brought a HP photosmart 7520 for casual family photo printing. However, I keep finding Horizontal streaks on the print out and the print quality report. It is across all color bars. I print from MBP running mountain lion. Any ideas? I have clearned printer head and alignment for about 3 times and the problem persists.
02-13-2013 10:57 AM
I think this may be a bad printhead. This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
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I am employed by HP